Space mouse wireless not working correctly with Mojave 10.14.6

Questions and answers about 3Dconnexion devices on macOS.

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JohnnyR
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Joined: Tue Aug 20, 2019 7:49 pm

Space mouse wireless not working correctly with Mojave 10.14.6

Post by JohnnyR » Tue Aug 20, 2019 8:05 pm

Purchased and installed the Space Mouse Wireless recently for use mostly with Autodesk Fusion 360.
Installation appears to have been completed successfully, with no warnings or security blocking by OSX.

Use with Autodesk Fusion 360 shows that rotating the space mouse knob only does an in and out zoom of the work space. No other spatial actions take place, other than a mouse click being performed on knob downward movement. Specifically, I can't orbit or rotate the model about any axis.

My system is a 2018 Mac mini running OSX 10.14.6.
Use of the space mouse in conjunction with the track pad shows that mouse knob rotation scrolls up and down in browsers, etc.

Any help and suggestions regarding setup, preferences, configuration, etc. are highly appreciated.

Regards,
Johnny

UtaSH
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Re: Space mouse wireless not working correctly with Mojave 10.14.6

Post by UtaSH » Fri Aug 23, 2019 6:01 am

Hi JohnnyR,

please contact our Technical Support Team. They should be able to do the necessary troubleshooting and can escalate the issue if no solution is found.

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