SpaceMouse Pro doesn't work on macOS 10.14.3

Questions and answers about 3Dconnexion devices on macOS.

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JetForMe
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Joined: Wed Mar 27, 2019 12:36 am

SpaceMouse Pro doesn't work on macOS 10.14.3

Post by JetForMe » Wed Mar 27, 2019 12:40 am

Hi. I have a SpaceMouse Pro (wired) that doesn't work on 10.14. I've had it work before, on 10.13, but it was in storage for a while. I'm trying to use it with Fusion 360, but it doesn't work with anything (as others have reported before). It's installed (I even uninstalled it and re-installed it after updating it alone wasn't enough). It's also running:

$ kextstat | grep -v com.apple
Index Refs Address Size Wired Name (Version) UUID <Linked Against>
159 0 0xffffff7f84657000 0x10000 0x10000 com.3dconnexion.driver (1.1.0) 94E8C49C-EDED-3526-88BE-E7207560C0D2 <120 54 44 6 5 3>
185 0 0xffffff7f84971000 0x189000 0x189000 at.obdev.nke.LittleSnitch (5274) 2FCDE427-D258-3CA3-95CA-246DAAFCD8D9 <8 6 5 3 1>

It doesn't work in any app, including 3DConnexion Home. It just moves my cursor or zooms (as if it were a trackball).

UtaSH
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Re: SpaceMouse Pro doesn't work on macOS 10.14.3

Post by UtaSH » Thu Mar 28, 2019 8:33 am

Hi JetForMe,

please refer to this FAQ "3DxWareMac 10.6.0 Installation Notes for macOS 10.14 (Mojave)". Follow the instructions carefully and let us know if this solves your problem.

superhornet
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Joined: Sat Mar 30, 2019 1:26 pm

Re: SpaceMouse Pro doesn't work on macOS 10.14.3

Post by superhornet » Sat Mar 30, 2019 1:31 pm

I followed all the instructions posted and mojave 10.14.3 still does not work in any programs.

TheHosk
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Joined: Wed Apr 03, 2019 11:02 pm

Re: SpaceMouse Pro doesn't work on macOS 10.14.3

Post by TheHosk » Wed Apr 03, 2019 11:28 pm

Same problem, just brought a wireless version and exactly the same issue.
Followed the same work around with out any change.
Just behaves like a trackball.
My god I just purchased this a few days ago, hoping it would be great and working straight out of the box.
Looking at this forum, wow how could I have been so wrong, usually I research things thoroughly.
What is the show stopper here, I'm sure they have issues over at the Microsoft house also but this is now useless to me for my work. What have I done!
I though Logitech would have stepped in by now and save face on this product. Disheartening.

JetForMe
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Re: SpaceMouse Pro doesn't work on macOS 10.14.3

Post by JetForMe » Thu Apr 04, 2019 2:02 am

So, I went through those steps when I installed it, and it didn't seem to help. I even restarted the machine a couple times. But just now I checked again, and it seems to be working, even though I haven't changed anything (all I did was take my MacBook Pro from this location to another and back to this one). Perhaps disconnecting from the Space Mouse helped.

UtaSH
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Re: SpaceMouse Pro doesn't work on macOS 10.14.3

Post by UtaSH » Mon Apr 08, 2019 11:31 am

Hi all,

in case you still have problems after following the instructions in FAQ #1141 please contact our Technical Support Team.

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