Mac unable to boot after installing the driver

Questions and answers about 3Dconnexion devices on macOS.

Moderator: Moderators

Post Reply
Lostinwent
Posts: 1
Joined: Tue Jan 29, 2019 10:57 pm

Mac unable to boot after installing the driver

Post by Lostinwent » Tue Jan 29, 2019 11:02 pm

I have a 2018 MacBook Pro 15”.
After updating the driver to the newest version on the website and allowed the 3dconnexion S.A.M., the computer asked for a restart.
Now the laptop is stuck with the apple logo and loading bar, it will not boot into the desktop.
Any ideas/suggestions? Anyone knows how to delete all driver files in recovery mode using terminal?

UtaSH
Moderator
Moderator
Posts: 3265
Joined: Mon Nov 27, 2006 10:34 am
Location: Munich, Germany
Contact:

Re: Mac unable to boot after installing the driver

Post by UtaSH » Mon Feb 04, 2019 6:59 am

Hi Lostinwent,

what macOS version do you have installed?

dirk_space-pro
Posts: 3
Joined: Mon Jun 03, 2019 8:16 am

Re: Mac unable to boot after installing the driver

Post by dirk_space-pro » Mon Jun 03, 2019 8:21 am

Same for me!
Installed today on the newest Mac OS and now my Mac stucks on the loading bar.

How can I fix this? Need help!

UtaSH
Moderator
Moderator
Posts: 3265
Joined: Mon Nov 27, 2006 10:34 am
Location: Munich, Germany
Contact:

Re: Mac unable to boot after installing the driver

Post by UtaSH » Tue Jun 04, 2019 7:53 am

Hello dirk_space-pro,

which driver did you install?
Which macOS version do you have?

Did you already try to boot in recovery mode?

dirk_space-pro
Posts: 3
Joined: Mon Jun 03, 2019 8:16 am

Re: Mac unable to boot after installing the driver

Post by dirk_space-pro » Tue Jun 04, 2019 1:47 pm

Hi,
I installed 3DX Ware 10.6.1 on MacOS 10.14.5.

After several hours waiting I booted into recovery mode and restored (10hours!) my Mac with a time machine backup.

I won‘t install this again..

UtaSH
Moderator
Moderator
Posts: 3265
Joined: Mon Nov 27, 2006 10:34 am
Location: Munich, Germany
Contact:

Re: Mac unable to boot after installing the driver

Post by UtaSH » Thu Jun 06, 2019 4:36 am

Hi dirk-space-pro,

this is the first time we hear about such a problem with our latest release. Do you have any other 3rd party driver for a peripheral device installed?

dirk_space-pro
Posts: 3
Joined: Mon Jun 03, 2019 8:16 am

Re: Mac unable to boot after installing the driver

Post by dirk_space-pro » Thu Jun 06, 2019 10:23 pm

Hi,
Only from logitech for a mouse.

tropic
Posts: 1
Joined: Sat Aug 31, 2019 3:20 am

Re: Mac unable to boot after installing the driver

Post by tropic » Sat Aug 31, 2019 3:31 am

I have the same problem, same setup. How can I fix this without having to restore my whole laptop?! I do not understand how your driver can make macos stop booting, what is going on!?

anomalous
Posts: 4
Joined: Sun Jan 11, 2015 7:12 pm

Re: Mac unable to boot after installing the driver

Post by anomalous » Sun Nov 03, 2019 3:43 pm

I have this same problem. Tried to install the latest 3dxware update, after reboot machine never finishes booting. This is a work machine I need to get running. Its an imac running Mojave.

This buggy update is a nightmare. Is there any way to fix from terminal in recovery mode? Machine wont even boot i to safe boot.

anomalous
Posts: 4
Joined: Sun Jan 11, 2015 7:12 pm

Re: Mac unable to boot after installing the driver

Post by anomalous » Sun Nov 03, 2019 11:20 pm

Same problem, 2018 iMac, Mojave.

I had to reinstall Mojave from the recovery console to get running again.

Its terrible that 3D Connection have know about this for many months now and done nothing.

Post Reply