Mac unable to boot after installing the driver

Questions and answers about 3Dconnexion devices on macOS.

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Lostinwent
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Mac unable to boot after installing the driver

Post by Lostinwent » Tue Jan 29, 2019 11:02 pm

I have a 2018 MacBook Pro 15”.
After updating the driver to the newest version on the website and allowed the 3dconnexion S.A.M., the computer asked for a restart.
Now the laptop is stuck with the apple logo and loading bar, it will not boot into the desktop.
Any ideas/suggestions? Anyone knows how to delete all driver files in recovery mode using terminal?

UtaSH
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Re: Mac unable to boot after installing the driver

Post by UtaSH » Mon Feb 04, 2019 6:59 am

Hi Lostinwent,

what macOS version do you have installed?

dirk_space-pro
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Joined: Mon Jun 03, 2019 8:16 am

Re: Mac unable to boot after installing the driver

Post by dirk_space-pro » Mon Jun 03, 2019 8:21 am

Same for me!
Installed today on the newest Mac OS and now my Mac stucks on the loading bar.

How can I fix this? Need help!

UtaSH
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Re: Mac unable to boot after installing the driver

Post by UtaSH » Tue Jun 04, 2019 7:53 am

Hello dirk_space-pro,

which driver did you install?
Which macOS version do you have?

Did you already try to boot in recovery mode?

dirk_space-pro
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Joined: Mon Jun 03, 2019 8:16 am

Re: Mac unable to boot after installing the driver

Post by dirk_space-pro » Tue Jun 04, 2019 1:47 pm

Hi,
I installed 3DX Ware 10.6.1 on MacOS 10.14.5.

After several hours waiting I booted into recovery mode and restored (10hours!) my Mac with a time machine backup.

I won‘t install this again..

UtaSH
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Re: Mac unable to boot after installing the driver

Post by UtaSH » Thu Jun 06, 2019 4:36 am

Hi dirk-space-pro,

this is the first time we hear about such a problem with our latest release. Do you have any other 3rd party driver for a peripheral device installed?

dirk_space-pro
Posts: 3
Joined: Mon Jun 03, 2019 8:16 am

Re: Mac unable to boot after installing the driver

Post by dirk_space-pro » Thu Jun 06, 2019 10:23 pm

Hi,
Only from logitech for a mouse.

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