Bug: Click and 3D space mouse don't work after restart

Questions and answers about 3Dconnexion devices on macOS.

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rjtiedeman
Posts: 11
Joined: Wed Jan 23, 2019 4:40 pm

Re: Bug: Click and 3D space mouse don't work after restart

Post by rjtiedeman » Sat Jan 26, 2019 8:54 am

Questions:
1. Is this a new mac issue or a Mojave issue?
2. Would turrning off SIP (System Integrity Protection) before installing 3DxWare help or not?
3. Since we just got 10.6.1. Will the 3DxWare upgrade fix be 6 monts or a year?

NOTE: The 3Dconnection Universal Receiver will not PAIR if connected to my TS3 PLUS USB docking station. The unplug / reinsert workaround only works when plugged directly into the Imac Pro USB ports. WILL NOT PAIR with external USB Dock.

Yes this is an inconvenience.

Rjtiedeman

marcarch
Posts: 21
Joined: Mon Oct 22, 2018 9:41 am

Re: Bug: Click and 3D space mouse don't work after restart

Post by marcarch » Wed Feb 06, 2019 3:13 am

rjtiedeman wrote:
Sat Jan 26, 2019 8:54 am
1. Is this a new mac issue or a Mojave issue?
2. Would turrning off SIP (System Integrity Protection) before installing 3DxWare help or not?
3. Since we just got 10.6.1. Will the 3DxWare upgrade fix be 6 monts or a year?

NOTE: The 3Dconnection Universal Receiver will not PAIR if connected to my TS3 PLUS USB docking station. The unplug / reinsert workaround only works when plugged directly into the Imac Pro USB ports. WILL NOT PAIR with external USB Dock.

Yes this is an inconvenience.
1. This is a Universal Receiver driver bug, nothing more
2. I didn’t try this, and I won’t. I'm not messing up with the OS for a driver incompatibility bug.
3. I reported this bug back on the 22th of October 2018, I’ve been waiting nearly 4 months for a fix, we're quite there (for the 6 months)

- I’m quite sure you have a double driver incompatibility with macOS: universal receiver one and the usb dock driver too.
I use to unplug-plug the universal receiver with my external monitor (that is an usb hub too) and it pairs.

Yes. This is a big inconvenience. Can’t understand why is taking so long to fix.

cologneled
Posts: 2
Joined: Fri Jan 18, 2019 10:50 pm

Re: Bug: Click and 3D space mouse don't work after restart

Post by cologneled » Thu Feb 07, 2019 5:16 am

The only way to get the iMac Pro to recognize the 3D space mouse after restart is to pull the wireless receiver and reinsert it.

maggi_magnum
Posts: 4
Joined: Sun Dec 09, 2018 12:35 pm

Re: Bug: Click and 3D space mouse don't work after restart

Post by maggi_magnum » Sat Feb 09, 2019 11:38 am

Is this bug fixed in driver 10.6.1??

omnikurt
Posts: 1
Joined: Thu Feb 14, 2019 7:37 am

Re: Bug: Click and 3D space mouse don't work after restart

Post by omnikurt » Thu Feb 14, 2019 7:43 am

I have the same problem with a USB connected Space Navigator on Mojave. Works fine as long as I unplug and replug the device after every reboot. Really a nuisance. Please update/fix the driver. I'm on OS 10.14.3 with the latest driver.

maggi_magnum
Posts: 4
Joined: Sun Dec 09, 2018 12:35 pm

Re: Bug: Click and 3D space mouse don't work after restart

Post by maggi_magnum » Fri Feb 15, 2019 5:36 am

Installed driver 10.6.1..... vola everything works fine. Thanks guys. :D

marcarch
Posts: 21
Joined: Mon Oct 22, 2018 9:41 am

Re: Bug: Click and 3D space mouse don't work after restart

Post by marcarch » Tue Feb 19, 2019 5:52 am

maggi_magnum wrote:
Fri Feb 15, 2019 5:36 am
Installed driver 10.6.1..... vola everything works fine. Thanks guys. :D
Are you sure? I'm with driver 10.6.1 and the bug definitely persists.

summer
Posts: 2
Joined: Mon Jul 22, 2019 6:41 am

Re: Bug: Click and 3D space mouse don't work after restart

Post by summer » Wed Jul 31, 2019 5:27 am

I have the same problem with 10.6.3 drivers.

UtaSH
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Re: Bug: Click and 3D space mouse don't work after restart

Post by UtaSH » Fri Aug 02, 2019 7:40 am

Hi summer,

please make sure you disconnect all 3Dconnexion devices and then try to allow the kernel extension (after you rebooted).

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