SpaceMouse Enterprise - dead pixels / green lines

Questions and answers about 3Dconnexion devices on macOS.

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Firebert85
Posts: 17
Joined: Mon Sep 20, 2010 9:01 pm

SpaceMouse Enterprise - dead pixels / green lines

Post by Firebert85 »

2 days I've had this thing, and I already have green lines running down two sides of my display.

Is this available for a replacement if purchased through Amazon?
UtaSH
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Re: SpaceMouse Enterprise - dead pixels / green lines

Post by UtaSH »

Hello Firebert85,

yes - if you have afaulty device 3Dconnexion will take care of the exchange with a working one. Please contact our Technical Support Team. They will take care of this.
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