CAD mouse wireless won’t click on MacBook Pro?

Questions and answers about 3Dconnexion devices on macOS.

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Jorge_rui
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Re: CAD mouse wireless won’t click on MacBook Pro?

Post by Jorge_rui »

henke wrote: Fri Apr 13, 2018 4:11 am I made it!

– I uninstalled the original driver.
– Then I installed the old one the Jorge linked to.
– Then I allowed the kernel extension as UtaSH mentioned.
– Restart.
– Now I installed the most recent driver.
– Restart.
– Allowed the kernel extension again.

Now it works!
Nice. That is the proof of what I’m saying for weeks now, the newer driver is broken
henke
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Re: CAD mouse wireless won’t click on MacBook Pro?

Post by henke »

Well, I think its rather about the kernel extension actually. But anyway, it worked for me. Hope it works for you too.
UtaSH
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Re: CAD mouse wireless won’t click on MacBook Pro?

Post by UtaSH »

Jorge_rui wrote: Sat Apr 14, 2018 2:09 pm
That is not an option on the newer driver. It’s broken, I’m saying that for weeks now
Hi Jorge_rui,

Are you working directly at your mac or are you connected remotely to it? (See here.)

It could be as well that you have another 3rd party driver installed that is asking for approval. Check if this is the case and if yes uninstall that software. You should then have the possibility to "Allow" the 3Dconnexion kernel extension.
Jorge_rui
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Re: CAD mouse wireless won’t click on MacBook Pro?

Post by Jorge_rui »

I'm not using nay kind of virtualization.
If you are using that on your test machine, don't. A think that no one that make any serious/profissional CAD work uses things like Parallels or virtualBox, etc...
UtaSH
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Re: CAD mouse wireless won’t click on MacBook Pro?

Post by UtaSH »

Jorge_rui wrote: Thu Apr 26, 2018 5:32 am ... A think that no one that make any serious/profissional CAD work uses things like Parallels or virtualBox, etc...
Agreed. :)
whyrichard
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Re: CAD mouse wireless won’t click on MacBook Pro?

Post by whyrichard »

I finally got this working in high sierra, by installing the old driver and then installing the new driver, allowing for the new security setting.

It finally worked. But when I restarted just now it is back to no longer clicking.

i can't believe a simple mouse is having so many technical issues. is there a fix for this yet?

r.
UtaSH
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Re: CAD mouse wireless won’t click on MacBook Pro?

Post by UtaSH »

Maybe this post has helpful information for you.
ColdShower
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Re: CAD mouse wireless won’t click on MacBook Pro?

Post by ColdShower »

This is what you need to do. I Had the same problem.

Go on a windows machine or windows virtual machine and plug you Cad Mouse via cable.
Then Download Firmware update for mouse here https://www.3dconnexion.com/technical_s ... r17928.exe
It will recognize the mouse automatically or if you have more 3D connection devices choose your CadMouse from the Dropdown menu.
Hit update and then when your firmware is updated go and plug your mouse to your mac. Install the Big Sur beta https://3dconnexion.com/uk/support/faq/ ... 1-big-sur/
and Voila. Now you can connect your mouse via bluetooth if you wish.

It worked for me after all other suggestions failing.

Hope this helps
ngomes
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Re: CAD mouse wireless won’t click on MacBook Pro?

Post by ngomes »

Link to the FAQ page with the firmware update tool CadMouse Wireless is here.

The FAQ page is maintained but deep links to download locations will eventually be removed after newer software is made available.
volax
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Re: CAD mouse wireless won’t click on MacBook Pro?

Post by volax »

Hi,

Same problem here...

With wireless receiver CadMouse Wireless with latest firmware (version 1.20) moves ok but doesn't click.
Tried on two MacBooks (Big Sur and Ventura), results are the same.
All required permissions set correctly, firewall disabled.

Wired connection works smoothly.

Already tried:
- Update mouse firmware to 1.20
=> No luck (

- Uninstall latest version of 3DxWare
- Reboot
- Install old 3DxWareMac 10.4.4
- Reboot
=> No luck (

- Install latest 3DxWareMac without removing old version
- Reboot
=> No luck (

Any ideas what else to try?

Regards,
Alexander.
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Re: CAD mouse wireless won’t click on MacBook Pro?

Post by ngomes »

volax wrote: Fri Mar 24, 2023 12:20 am With wireless receiver CadMouse Wireless with latest firmware (version 1.20) moves ok but doesn't click.
Regrettably, that's the expected behaviour. There's more details on this limitation here.

Our suggestion is to use the CadMouse over a Bluetooth connection.
Nuno Gomes
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