SpaceNavigator don´t work with SketchUp

Questions and answers about 3Dconnexion devices on macOS.

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janmelin
Posts: 6
Joined: Fri Jan 09, 2009 7:21 am

SpaceNavigator don´t work with SketchUp

Post by janmelin » Fri Jan 09, 2009 7:32 am

My SpaceNavigator don´t work with Google Sketchup 7.
But it works with the latest version of Google Earth .
I have iMac G5, Mac OS X 10.5.6 and latest drivers for SpaceNavigator.
And I have installed the plugins but they don´t show up in SketchUp.
I have installed-uninstalled-installed both SketchUp and the drivers for SpaceNavigator in different orders.

simon lang
Posts: 2
Joined: Fri Jan 09, 2009 11:21 pm
Location: BERKELEY

Post by simon lang » Fri Jan 09, 2009 11:30 pm

I too am having issues with the space navigator, having just installed sketch up 7. from 6.

I just ripped my hard drive out reinstalled os X and upgraded to 4.11.

I thought I had a new space navigator install package, but can't find it, the old one will not work what is the deal?

, my machine is a 2ghz intel core duo. with 2 gb ram, and 300 gb 7500rpm drive.

I think i lost my card slot, and am having some issues with the track pad mouse button, I think I lost it when I cracked the case on the machine.

that is all I have for now is there a patch being developed? who takes the responsibility for it logitech or sketch up ?
THROUGH LOVE THE WORLD KNOWS PEACE

janmelin
Posts: 6
Joined: Fri Jan 09, 2009 7:21 am

Post by janmelin » Sat Jan 10, 2009 3:25 am

Now I have tried to use Mac OS X 10.4 and Sketchup 6 and got exactly the same problem:
Space Navigator don´t work with Sketchup on my machine.

simon lang
Posts: 2
Joined: Fri Jan 09, 2009 11:21 pm
Location: BERKELEY

re space navigator

Post by simon lang » Sat Jan 10, 2009 2:52 pm

I still having keyboard problems with this mac, but that is spperate problem.

I downloaded the latest /greatest updated sotfwareofffered by logitech for the space navigator,

and still no satisfaction,

the nulooq dose create some movement in sketch, up but no where close to what I am expecting or hoping for.


My key board keeps jumping the cursor all over the place when I am typing. I hope that this is not connected.

I do like the concept of the space navigator but am a little dissapointed in execution.
THROUGH LOVE THE WORLD KNOWS PEACE

flomotan
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Post by flomotan » Wed Jan 14, 2009 4:11 pm

The order of installation should be:

- Install SketchUp
- Install 3Dconnexion driver

If you installed the 3Dconnexion driver first, that's ok. Just run the installer again so that the 3Dconnexion SketchUp plugin gets installed correctly.

Check this directory and make sure the plugin is there

/Library/Application Support/Google SketchUp 7/SketchUp/plugins/

You should see 3DxSketchUp.bundle.plugin and 3DxSketchUp.rb in there. If they are, you should be good to go. If they're not there, what is the complete path to the SketchUp/plugins directory?

Tip: Open a console window and see if there are any error messages when you start SketchUp

janmelin
Posts: 6
Joined: Fri Jan 09, 2009 7:21 am

Post by janmelin » Fri Jan 16, 2009 2:34 pm

The files "3DxSketchUp.bundle.plugin and 3DxSketchUp.rb" are not installed in /Library/Application Support/Google SketchUp 7/SketchUp/plugins/.
When I search for them in the computer I can´t find them anywhere.

This is what I get in the console window after starting SketchUp 7:

2009-01-16 22.32.28 [0x0-0x28028].com.google.sketchupfree7[340] SketchUp(340,0xa07ca830) malloc: *** error for object 0xa003b708: Non-aligned pointer being freed
2009-01-16 22.32.28 [0x0-0x28028].com.google.sketchupfree7[340] *** set a breakpoint in malloc_error_break to debug
2009-01-16 22.32.28 [0x0-0x28028].com.google.sketchupfree7[340] SketchUp(340,0xa07ca830) malloc: *** error for object 0xa003b708: Non-aligned pointer being freed
2009-01-16 22.32.28 [0x0-0x28028].com.google.sketchupfree7[340] *** set a breakpoint in malloc_error_break to debug
2009-01-16 22.32.28 [0x0-0x28028].com.google.sketchupfree7[340] filename = /Applications/Google SketchUp 7/SketchUp.app/Contents/Resources/English.lproj/i18n.dat
2009-01-16 22.32.28 [0x0-0x28028].com.google.sketchupfree7[340] /Users/janmelin/Library/Application Support/Google SketchUp 7/SketchUp/Plugins/podium_load.rb:5: warning: parenthesize argument(s) for future version
2009-01-16 22.32.28 [0x0-0x28028].com.google.sketchupfree7[340] /Users/janmelin/Library/Application Support/Google SketchUp 7/SketchUp/Plugins/podium_load.rb:8: warning: don't put space before argument parentheses
2009-01-16 22.32.28 [0x0-0x28028].com.google.sketchupfree7[340] (eval):34: warning: don't put space before argument parentheses
2009-01-16 22.32.28 [0x0-0x28028].com.google.sketchupfree7[340] free_Command
2009-01-16 22.32.28 [0x0-0x28028].com.google.sketchupfree7[340] free_Command
2009-01-16 22.32.28 [0x0-0x28028].com.google.sketchupfree7[340] free_Command
2009-01-16 22.32.28 [0x0-0x28028].com.google.sketchupfree7[340] free_Command
2009-01-16 22.32.28 [0x0-0x28028].com.google.sketchupfree7[340] free_Command
2009-01-16 22.32.28 [0x0-0x28028].com.google.sketchupfree7[340] free_Command
2009-01-16 22.32.28 [0x0-0x28028].com.google.sketchupfree7[340] free_Command
2009-01-16 22.32.28 [0x0-0x28028].com.google.sketchupfree7[340] free_Command
2009-01-16 22.32.28 [0x0-0x28028].com.google.sketchupfree7[340] (eval):3080: warning: parenthesize argument(s) for future version
2009-01-16 22.32.28 [0x0-0x28028].com.google.sketchupfree7[340] (eval):3103: warning: parenthesize argument(s) for future version
2009-01-16 22.32.28 [0x0-0x28028].com.google.sketchupfree7[340] key = Units
2009-01-16 22.32.28 [0x0-0x28028].com.google.sketchupfree7[340] value = 0.0
2009-01-16 22.32.28 [0x0-0x28028].com.google.sketchupfree7[340] value = 0.0
2009-01-16 22.32.43 SketchUp[354] Could not find image named 'LWD3'.
2009-01-16 22.32.43 SketchUp[354] Could not find image named 'RenderSettingsSmall'.
2009-01-16 22.32.43 SketchUp[354] Could not find image named 'ImageControlsSmall'.

janmelin
Posts: 6
Joined: Fri Jan 09, 2009 7:21 am

Post by janmelin » Fri Jan 16, 2009 2:44 pm

This is the path to the plugins:

Macintosh HD: Bibliotek (Library in Swedish):Application Support:Google SketchUp 7:plugins

and

Macintosh HD: Användare (User in Swedish):janmelin:Bibliotek(Library in Swedish):Application Support: Google SketchUp 7: SketchUp:plugins.

flomotan
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Joined: Mon Jan 08, 2007 3:37 pm

Post by flomotan » Thu Jan 22, 2009 12:46 pm

The issue is with the driver installer not supporting Swedish environments. To get around this, please try the following:

- Create this directory path from Macintosh HD - /Library/Application Support/Google SketchUp 7/SketchUp/plugins

- Run the driver installer. This should put the plugin in the path above

- Copy 3DxSketchUp.bundle.plugin and 3DxSketchUp.rb from /Library/Application Support/Google SketchUp 7/SketchUp/plugins into /Bibliotek/Application Support/Google SketchUp 7/SketchUp/plugins

- Delete /Library/Application Support/Google SketchUp 7/SketchUp/plugins

janmelin
Posts: 6
Joined: Fri Jan 09, 2009 7:21 am

Post by janmelin » Sat Jan 24, 2009 9:25 am

When I switched language from Swedish to English the directory "Bibliotek" was renamed "Library". But the new installation didn´t put the files 3DxSketchUp.rb or 3DxSketchUp.bundle.plugin in the plugins directory or anywhere else in the computer.
But then I examined the "Install 3DxMacWare (PE)" and found (deep inside) the two plugins and put them in the plugins directory.
And now it works.

fionmacool
Posts: 7
Joined: Thu Apr 30, 2009 5:34 am

3d navigator won't work with SketchUp 7 on Mac! Incredible!

Post by fionmacool » Thu Apr 30, 2009 6:04 am

Hello,

I was hoping to use the Space Navigator for a presentation in the next few days and I would have been in a position to promote the product but now I find that the product won't even install!

Furthermore, I can't even get phone support to help install the product. It is illegal to sell a product that doesn't do what it is supposed to do.

This is a disgrace! It should be solved immediately. Lets just say I won't be too interested in purchasing or promoting 3dconnexion products into the future without quick resolution of this issue.

:evil: :evil: :evil:

flomotan
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Posts: 287
Joined: Mon Jan 08, 2007 3:37 pm

Post by flomotan » Thu Apr 30, 2009 8:52 am

Hello,

I sent you a note which will hopefully help us diagnose this problem. I appreciate any help you can provide in trouble shooting this issue. Not all systems exhibit this install issue and we would really like to be able to solve it for everyone

Thanks

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