SketchUp 6 and SketchUp 7

Questions and answers about 3Dconnexion devices on macOS.

Moderator: Moderators

EMoeller
Posts: 14
Joined: Sat Jan 20, 2007 10:40 am

Console Log

Post by EMoeller » Wed May 13, 2009 10:42 am

Sorry Bob - here is the console log for Sketchup 7 upon startup:

5/13/09 10:40:05 AM [0x0-0x52052].com.google.sketchupfree7[861] SketchUp(861,0xa0174720) malloc: *** error for object 0xa006c6d8: pointer being freed was not allocated
5/13/09 10:40:05 AM [0x0-0x52052].com.google.sketchupfree7[861] SketchUp(861,0xa0174720) malloc: *** error for object 0xa006c6d8: pointer being freed was not allocated
5/13/09 10:40:05 AM [0x0-0x52052].com.google.sketchupfree7[861] free_Command
5/13/09 10:40:05 AM [0x0-0x52052].com.google.sketchupfree7[861] free_Command
5/13/09 10:40:05 AM [0x0-0x52052].com.google.sketchupfree7[861] free_Command
5/13/09 10:40:05 AM [0x0-0x52052].com.google.sketchupfree7[861] free_Command
5/13/09 10:40:05 AM [0x0-0x52052].com.google.sketchupfree7[861] free_Command
5/13/09 10:40:05 AM [0x0-0x52052].com.google.sketchupfree7[861] free_Command
5/13/09 10:40:05 AM [0x0-0x52052].com.google.sketchupfree7[861] free_Command
5/13/09 10:40:05 AM [0x0-0x52052].com.google.sketchupfree7[861] free_Command
5/13/09 10:40:05 AM [0x0-0x52052].com.google.sketchupfree7[861] (eval):3081: warning: parenthesize argument(s) for future version
5/13/09 10:40:05 AM [0x0-0x52052].com.google.sketchupfree7[861] (eval):3104: warning: parenthesize argument(s) for future version
5/13/09 10:40:05 AM [0x0-0x52052].com.google.sketchupfree7[861] key = Units
5/13/09 10:40:05 AM [0x0-0x52052].com.google.sketchupfree7[861] value = 0.0
5/13/09 10:40:05 AM [0x0-0x52052].com.google.sketchupfree7[861] key = StampOffset
5/13/09 10:40:05 AM [0x0-0x52052].com.google.sketchupfree7[861] value = 12.0
5/13/09 10:40:05 AM [0x0-0x52052].com.google.sketchupfree7[861] key = GridSpacingX
5/13/09 10:40:05 AM [0x0-0x52052].com.google.sketchupfree7[861] value = 120.0
5/13/09 10:40:05 AM [0x0-0x52052].com.google.sketchupfree7[861] key = SmooveRadius
5/13/09 10:40:05 AM [0x0-0x52052].com.google.sketchupfree7[861] value = 360.0
5/13/09 10:40:05 AM [0x0-0x52052].com.google.sketchupfree7[861] key = GridSpacingY
5/13/09 10:40:05 AM [0x0-0x52052].com.google.sketchupfree7[861] value = 120.0
5/13/09 10:40:14 AM SketchUp[913] Could not find image named 'get-from-warehouse-sm'.
5/13/09 10:40:14 AM SketchUp[913] Could not find image named 'post-to-warehouse-sm'.
5/13/09 10:40:14 AM SketchUp[913] Could not find image named 'post-to-warehouse-sm'.
5/13/09 10:40:19 AM SketchUp[913] Could not find image named 'LWD3'.
5/13/09 10:40:19 AM SketchUp[913] Could not find image named 'RenderSettingsSmall'.
5/13/09 10:40:19 AM SketchUp[913] Could not find image named 'ImageControlsSmall'.
5/13/09 10:40:19 AM [0x0-0x5b05b].com.google.sketchupfree7[913] SketchUp(913,0xa0174720) malloc: *** error for object 0xa006c6d8: pointer being freed was not allocated
5/13/09 10:40:19 AM [0x0-0x5b05b].com.google.sketchupfree7[913] SketchUp(913,0xa0174720) malloc: *** error for object 0xa006c6d8: pointer being freed was not allocated
5/13/09 10:40:19 AM [0x0-0x5b05b].com.google.sketchupfree7[913] SketchUp(913,0xa0174720) malloc: *** error for object 0xa006c6d8: pointer being freed was not allocated
5/13/09 10:40:19 AM [0x0-0x5b05b].com.google.sketchupfree7[913] SketchUp(913,0xa0174720) malloc: *** error for object 0xa006c6d8: pointer being freed was not allocated
5/13/09 10:40:19 AM [0x0-0x5b05b].com.google.sketchupfree7[913] SketchUp(913,0xa0174720) malloc: *** error for object 0xa006c6d8: pointer being freed was not allocated
5/13/09 10:40:19 AM [0x0-0x5b05b].com.google.sketchupfree7[913] SketchUp(913,0xa0174720) malloc: *** error for object 0xa006c6d8: pointer being freed was not allocated
5/13/09 10:40:19 AM [0x0-0x5b05b].com.google.sketchupfree7[913] SketchUp(913,0xa0174720) malloc: *** error for object 0xa006c6d8: pointer being freed was not allocated
5/13/09 10:40:19 AM [0x0-0x5b05b].com.google.sketchupfree7[913] SketchUp(913,0xa0174720) malloc: *** error for object 0xa006c6d8: pointer being freed was not allocated
5/13/09 10:40:19 AM [0x0-0x5b05b].com.google.sketchupfree7[913] SketchUp(913,0xa0174720) malloc: *** error for object 0xa006c6d8: pointer being freed was not allocated
5/13/09 10:40:19 AM [0x0-0x5b05b].com.google.sketchupfree7[913] SketchUp(913,0xa0174720) malloc: *** error for object 0xa006c6d8: pointer being freed was not allocated
5/13/09 10:40:19 AM [0x0-0x5b05b].com.google.sketchupfree7[913] SketchUp(913,0xa0174720) malloc: *** error for object 0xa006c6d8: pointer being freed was not allocated
5/13/09 10:40:19 AM [0x0-0x5b05b].com.google.sketchupfree7[913] SketchUp(913,0xa0174720) malloc: *** error for object 0xa006c6d8: pointer being freed was not allocated
5/13/09 10:40:19 AM [0x0-0x5b05b].com.google.sketchupfree7[913] SketchUp(913,0xa0174720) malloc: *** error for object 0xa006c6d8: pointer being freed was not allocated
5/13/09 10:40:19 AM [0x0-0x5b05b].com.google.sketchupfree7[913] SketchUp(913,0xa0174720) malloc: *** error for object 0xa006c6d8: pointer being freed was not allocated
5/13/09 10:40:19 AM [0x0-0x5b05b].com.google.sketchupfree7[913] SketchUp(913,0xa0174720) malloc: *** error for object 0xa006c6d8: pointer being freed was not allocated
5/13/09 10:40:19 AM [0x0-0x5b05b].com.google.sketchupfree7[913] SketchUp(913,0xa0174720) malloc: *** error for object 0xa006c6d8: pointer being freed was not allocated
5/13/09 10:40:19 AM [0x0-0x5b05b].com.google.sketchupfree7[913] SketchUp(913,0xa0174720) malloc: *** error for object 0xa006c6d8: pointer being freed was not allocated
5/13/09 10:40:19 AM [0x0-0x5b05b].com.google.sketchupfree7[913] SketchUp(913,0xa0174720) malloc: *** error for object 0xa006c6d8: pointer being freed was not allocated

flomotan
Moderator
Moderator
Posts: 287
Joined: Mon Jan 08, 2007 3:37 pm

Post by flomotan » Wed May 13, 2009 3:56 pm

Hello,

I sent you an email with some files and questions that will hopefully help resolve this issue. I'm looking forward to hearing how the install goes with those files.

Thanks

DJackson
Posts: 28
Joined: Tue May 26, 2009 2:58 pm
Contact:

Post by DJackson » Wed May 27, 2009 11:13 am

flomotan wrote:Hello,

I sent you an email with some files and questions that will hopefully help resolve this issue. I'm looking forward to hearing how the install goes with those files.

Thanks
Neither file is installed with the installer, I hav ethe new 1.5.6 Mac driver installer and there are no plugin files for Google Sketchup for Mac , nor are their plugin files for Photoshop CS4.

Can you also send me the files needed to activate the SpaceNavigator and Photoshop CS4?

I believe 3DConnexion needs to remedy the installer, it's not installing any of the addons that the release notes say that are added.

you can send the files to my email at djallfiredup@gmail.com

Many thanks!

flomotan
Moderator
Moderator
Posts: 287
Joined: Mon Jan 08, 2007 3:37 pm

Post by flomotan » Thu May 28, 2009 1:53 pm

The files have been sent. We were able to identify the reason why the plug-ins are not being installed on some systems. The fix will be part of the next Mac driver release.

Thanks to the folks who helped us trouble shoot this.

DJackson
Posts: 28
Joined: Tue May 26, 2009 2:58 pm
Contact:

Post by DJackson » Thu May 28, 2009 4:20 pm

flomotan wrote:The files have been sent. We were able to identify the reason why the plug-ins are not being installed on some systems. The fix will be part of the next Mac driver release.

Thanks to the folks who helped us trouble shoot this.
Thanks Flomotan, you've been incredibly helpful! :)

EMoeller
Posts: 14
Joined: Sat Jan 20, 2007 10:40 am

Thanks!

Post by EMoeller » Mon Jun 01, 2009 9:31 pm

I can confirm that the new files work perfectly. I assume that they will be posted shortly, if not already. Thanks to Froi for all of your help on this problem.

eskoe37
Posts: 3
Joined: Tue May 05, 2009 8:54 am

Post by eskoe37 » Mon Aug 03, 2009 1:09 am

I still dont have the files in my library. i just ran the installer for the new 3dconnexion drivers and still get no results. My results have been similar to Emoeller, so if you could email me the solution you shared with him, I would greatly appreciate it. A.ernestocorrea@gmail

eldritch48
Posts: 3
Joined: Tue Aug 11, 2009 10:11 pm

same problem

Post by eldritch48 » Tue Aug 11, 2009 10:13 pm

I too am missing the two files for Sketchup7, and they are not in my Sketchup6 folder either. Please send them to me as well!

Thank you very much,
Seth Rutledge

rstadie
Moderator
Moderator
Posts: 774
Joined: Tue Sep 25, 2007 6:18 am
Location: Munich, Germany
Contact:

Post by rstadie » Wed Aug 12, 2009 4:41 am

Have you tried using the latest Mac driver (1.5.7)?
Robert Stadie

eldritch48
Posts: 3
Joined: Tue Aug 11, 2009 10:11 pm

Post by eldritch48 » Wed Aug 12, 2009 8:53 am

rstadie wrote:Have you tried using the latest Mac driver (1.5.7)?
Yep.

flomotan
Moderator
Moderator
Posts: 287
Joined: Mon Jan 08, 2007 3:37 pm

Post by flomotan » Wed Aug 12, 2009 9:31 am

Hello,

I sent you some files that you need to copy into your computer.

eldritch48
Posts: 3
Joined: Tue Aug 11, 2009 10:11 pm

Post by eldritch48 » Wed Aug 12, 2009 9:40 am

flomotan wrote:Hello,

I sent you some files that you need to copy into your computer.
Awesome, thank you very much! Really appreciate it :)

tariacuri
Posts: 1
Joined: Sat Oct 31, 2009 1:28 pm
Location: Colorado

Need the plugins

Post by tariacuri » Sat Oct 31, 2009 1:34 pm

Hey, just purchased space navigator, can't get it to work, need the plugins. Are they available to download?? Very frustrating

flomotan
Moderator
Moderator
Posts: 287
Joined: Mon Jan 08, 2007 3:37 pm

Post by flomotan » Wed Nov 04, 2009 2:38 pm

Please try installing the latest version of the driver which is v1.5.8. It's available from http://www.3dconnexion.com/support/downloads.php

Thanks

cjmorrison1
Posts: 2
Joined: Fri Nov 06, 2009 8:56 am

same skectup7 problem

Post by cjmorrison1 » Fri Nov 06, 2009 9:07 am

I too have just bought the space navigator specifically for using with sketchup - only to find it doesn't work with sketch up 7. I have downloaded all the latest drivers and no joy. This make this piece of nice looking kit not really any more use than an expensive paperweight to me. Not very impressed I must say.

Please can you issue a proper driver that works with sketch up in the way you say it does in your promotional blurb, and let me know when this will be available.

a disgruntled Chris.

Post Reply