Repair Space Navigator?

Questions and answers about 3Dconnexion devices on macOS.

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Joined: Sun Jul 05, 2015 7:24 pm

Repair Space Navigator?

Post by 4dmaze » Sun Jul 05, 2015 7:33 pm

How do I send in a Space Navigator for repair? I get no response from it and the light no longer comes on.

I have tried many times to send all my serial info through the online tech support form 3 times but of course it still doesn't work, when you hit submit you get "Soap Login Error!" and an otherwise blank page. Not very useful and an incredible waste of time. Thanks.

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Joined: Mon Nov 27, 2006 10:34 am
Location: Munich, Germany

Re: Repair Space Navigator?

Post by UtaSH » Tue Jul 07, 2015 2:58 am

Hi 4dmaze,

I apologize that you encounter problems to reach our Technical Support Team. Unfortunately we don't have a repair service. We would replace the device if it is still under warranty.

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