Space navigator completely stopped working

Questions and answers about 3Dconnexion devices on UNIX and Linux.

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Kd0afk
Posts: 14
Joined: Thu Sep 25, 2014 7:35 pm

Space navigator completely stopped working

Post by Kd0afk »

I bought it a while back, used it once to get used to it, plugged it in today and the blue light won't come on. Tried it in several computers and it is dead.
Using ubuntu 14.04
UtaSH
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Re: Space navigator completely stopped working

Post by UtaSH »

Hi Kd0afk,

if the device is more than two years old it is our of warranty. With very early devices the blue light is only switched on by the driver. Please send me in a PM the PID of your device.

Check if you can find the device in your system. Try the following command:
  • cat /proc/bus/usb/devices
It should look similar to this:

Code: Select all

T:  Bus=02 Lev=02 Prnt=04 Port=00 Cnt=01 Dev#=  5 Spd=1.5 MxCh= 0
D:  Ver= 2.00 Cls=00(>ifc ) Sub=00 Prot=00 MxPS= 8 #Cfgs=  1
P:  Vendor=046d ProdID=c626 Rev= 4.35
S:  Manufacturer=3Dconnexion
S:  Product=SpaceNavigator
C:* #Ifs= 1 Cfg#= 1 Atr=80 MxPwr=100mA
I:  If#= 0 Alt= 0 #EPs= 2 Cls=03(HID  ) Sub=00 Prot=00 Driver=usbhid
E:  Ad=81(I) Atr=03(Int.) MxPS=   8 Ivl=10ms
E:  Ad=02(O) Atr=03(Int.) MxPS=   8 Ivl=10ms
Let me know what you find out.
Kd0afk
Posts: 14
Joined: Thu Sep 25, 2014 7:35 pm

Re: Space navigator completely stopped working

Post by Kd0afk »

The code returned nothing because I haven't installed the drivers yet. I had to reinstall ubuntu after it was working. I didn't know about the driver thing.
The pid is r4009081765
Kd0afk
Posts: 14
Joined: Thu Sep 25, 2014 7:35 pm

Re: Space navigator completely stopped working

Post by Kd0afk »

I reinstalled the drivers and it still won't work
Kd0afk
Posts: 14
Joined: Thu Sep 25, 2014 7:35 pm

Re: Space navigator completely stopped working

Post by Kd0afk »

it was the drivers. Works like a charm except I dont have any way to configure it. I tried the buttons but they do nothing.
UtaSH
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Re: Space navigator completely stopped working

Post by UtaSH »

You should have a driver panel - called "3DxWare 1.8.0". There you have an area "Button Mapping" where you can adapt the mapping on the buttons.
Kd0afk
Posts: 14
Joined: Thu Sep 25, 2014 7:35 pm

Re: Space navigator completely stopped working

Post by Kd0afk »

Where is the driver panel?
Kd0afk
Posts: 14
Joined: Thu Sep 25, 2014 7:35 pm

Re: Space navigator completely stopped working

Post by Kd0afk »

I can't find any panel
Kd0afk
Posts: 14
Joined: Thu Sep 25, 2014 7:35 pm

Re: Space navigator completely stopped working

Post by Kd0afk »

There is a folder with a bunch of files for a panel, but no way to open it. If there is, it's holding true to the spirit of Ubuntu; "Let the user search for it"
UtaSH
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Re: Space navigator completely stopped working

Post by UtaSH »

If the driver is started the 3Dconnexion panel is started automatically. It might be minimized. If you do not see it the driver is not running.

How did you test your device? What application did you use?
Kd0afk
Posts: 14
Joined: Thu Sep 25, 2014 7:35 pm

Re: Space navigator completely stopped working

Post by Kd0afk »

I installed it from the link on the 3rd connexion site. If I didn't have the drivers installed the light wouldn't come on correct?
Kd0afk
Posts: 14
Joined: Thu Sep 25, 2014 7:35 pm

Re: Space navigator completely stopped working

Post by Kd0afk »

How do I start the driver? And how do I check for a minimized panel.
UtaSH
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Re: Space navigator completely stopped working

Post by UtaSH »

How did you test the device? You mentioned "it is working like a charm".

Check all available windows and buttons on your panel (like the Windows taskbar).
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