Search found 3639 matches

by UtaSH
Tue Feb 09, 2021 1:15 am
Forum: Feedback
Topic: Delivery Query
Replies: 3
Views: 13410

Re: Delivery Query

Hi BenH0,

unfortunately this is not a natter of Express delivery. The delay is due to "a Brexit related disruption" as my colleague already explained. We hope that you can receive your order soon.
by UtaSH
Thu Feb 04, 2021 11:09 am
Forum: Feedback
Topic: Delivery Query
Replies: 2
Views: 8891

Re: Delivery Query

Handled here.
by UtaSH
Thu Feb 04, 2021 11:08 am
Forum: Feedback
Topic: Delivery Query
Replies: 1
Views: 4713

Re: Delivery Query

Handled here.
by UtaSH
Thu Feb 04, 2021 10:32 am
Forum: Feedback
Topic: Delivery Query
Replies: 3
Views: 13410

Re: Delivery Query

Hi BenH0,

I am sorry for the delay. Your request has been forwarded now.
by UtaSH
Thu Feb 04, 2021 10:17 am
Forum: Windows Discussion Forum
Topic: Purchase support
Replies: 4
Views: 2679

Re: Purchase support

Hi daufuzzarmask,

we were able to find your requests. Due to an error in our system they were not exported to our team. Very sorry for this.
I have sent your question to my colleague. You should be contacted during the next few days.
by UtaSH
Thu Feb 04, 2021 9:22 am
Forum: Windows Discussion Forum
Topic: Purchase support
Replies: 4
Views: 2679

Re: Purchase support

Hi daufuzzarmask,

I didn't find a request for your email address.

Did you create an account for our web site? Did you confirm it? Usually we send out an email to the new users that they confirm the process.
by UtaSH
Wed Jan 27, 2021 6:50 am
Forum: Windows Discussion Forum
Topic: Different setting
Replies: 3
Views: 1962

Re: Different setting

Hello Albertoo,

currently you cannot have two configurations at the same time and switch between them. The only way would be to stop the driver and replace the configuration files and the restart the driver. But this is not what you want. ;)
by UtaSH
Wed Jan 27, 2021 6:42 am
Forum: Windows Discussion Forum
Topic: Purchase support
Replies: 4
Views: 2679

Re: Purchase support

Hello daufuzzarmask,

I am sorry to hear that you are unsatisfied. I tried to find your contact in our database, but it seems you used a different email address to contact our team than you are using to register here in the forum.

You can find possibilities to get in contact with our team here .
by UtaSH
Wed Jan 27, 2021 6:36 am
Forum: Windows Discussion Forum
Topic: Trimble Business Center
Replies: 2
Views: 1912

Re: Trimble Business Center

Hi jpolter, you can find a list of supported applications on our website. Trimble Business Center is not listed. In order to use it with 3Dconnexion devices, support for 3D devices would need to be added inside this software. Adding 3D device support to an application is determined by the applicatio...
by UtaSH
Wed Jan 27, 2021 6:27 am
Forum: Windows Discussion Forum
Topic: SpaceNavigator funktioniert nicht
Replies: 2
Views: 1680

Re: SpaceNavigator funktioniert nicht

Hallo Yevgen,

wird der SpaceNavigator im Gerätemanager unter "Eingabegeräte" angezeigt?

Bitte auch mal alle vorhandenen Einstellungen löschen, damit neue angelegt werden. Wie das geht ist hier beschrieben.
by UtaSH
Mon Jan 25, 2021 8:15 am
Forum: Windows Discussion Forum
Topic: Driver download web page problem in mainland China
Replies: 6
Views: 3129

Re: Driver download web page problem in mainland China

Hi all,

which browser(s) are you using? Have you tried different browsers?
by UtaSH
Mon Jan 25, 2021 8:14 am
Forum: Windows Discussion Forum
Topic: [3DxWare 10]
Replies: 2
Views: 1676

Re: [3DxWare 10]

Hi lx558,

which browser did you use?

Try a different browser and let us know if this works.
by UtaSH
Mon Jan 25, 2021 8:09 am
Forum: Windows Discussion Forum
Topic: Softimage 2015 R2
Replies: 4
Views: 2454

Re: Softimage 2015 R2

Hi sm-oconnor, the last version of 3DxWare that supported Softimage was 10.5.12. Depending on which device you are using this driver version might eventually help you. Note that this version is from Dec 2018 and we don't provide support for any problems with this legacy version. I will contact you i...
by UtaSH
Mon Jan 25, 2021 7:45 am
Forum: MacOS Discussion Forum
Topic: ViaCad12pro
Replies: 1
Views: 2421

Re: ViaCad12pro

Hi,

we are not aware that ViaCAD Pro for macOS supports our SpaceMouse devices. Please contact punch Software and ask if they integrated support for our device into ViaCAD Pro.
by UtaSH
Mon Jan 25, 2021 7:38 am
Forum: MacOS Discussion Forum
Topic: Enterprise not recognizing Sketchup till reconnected
Replies: 2
Views: 3839

Re: Enterprise not recognizing Sketchup till reconnected

Hi Savvy Design, which version of macOS do you have? If you are using Big Sur already (macOS 11.x) see here . If you are on Catalina (15.15.x) or lower we recommend to install the current driver which is 3DxWare 10.6.7 . In case the driver update doesn't solve the problem I recommend to contact our ...