3Dconnexion Forum

I have seen similar behavior with SpaceMouse. This seems to be a regression in the latest version (3386) and I think it may be the same as they are tracking as MAC-323. I went back to the previous version (3356) and this problem doesn't occur, so it is clearly an error in 3386. Alas, 3356 has the bu...

Using the latest 3386 beta driver, after a brief period of normal operation SketchUp ceases to respond to the Space Mouse. Everything else about SketchUp still works normally, e.g. regular mouse and keyboard input, but the 3DC is dead. SketchUp also spins on quit and has to be force quit. Neither of...

Immediately after a reboot, the new version of 3dConnexionHelper used only 9.6MB on my Mac, vs the 100 or more from the previous version. When working with SketchUp for a couple of days I saw this grow to 12.0MB. Then I was drawn away by other chores, and the computer sat idle without the SpaceNavig...

I hadn't checked for a while so hadn't seen the July update until now. I notice that even on launch the 3DConnexionHelper is much smaller than it previously was. It will take a while of using it to see whether the footprint grows the way it was when I reported the memory leak. But I have a different...

ngomes, thank you for your reply! Looking forward to the next update.

I wrote about this earlier and received no reply whatsoever, not even an acknowledgement, so I'm posting again because I think it is a serious and potentially show-stopping bug. There is a memory leak in the 3DConnexionHelper that causes its footprint to grow steadily and without limit when using Sk...

It appears that there may be a memory management issue in the latest beta driver (r33180. After running for a while on my 16" MBP, I see that the 3DConnexionHelper process has grown to 1.43GB. Surely there is no proper reason for it to be so large! I don't know whether it is related, but I most...

I normally set the LEDS lights to be off on my Space Navigator. When using the beta driver, I find that at random moments the LED will come back on and then stay on. I haven't got a completely repeatable scenario, but it seems to be related to when I unplug the SN from USB-C to take the laptop somew...

Using the latest beta driver (3295), I have recently gotten several crashes in SketchUp when I closed the last model view window and then touched the space navigator. The crash reports say there was an abort called from within the 3DConnexion driver due to inability to find an active model. So, it w...

Hi slbaumgartner, I also have this problem with driver versions 10.6.4 and 10.6.5. 10.6.3 is the last one that is stable for me. We fixed a couple of issues affecting navigation in SketchUp in the latest release, version 10.6.5. If you can, please go to the Extension Manager panel in SketchUp and c...

Yes, this happens with 10.6.5 and also on a completely new MacBookPro 16".

I am having repeated issues with my wired USB Space Navigator in SketchUp 2020 in my 16" MacBook Pro. When I start SketchUp the SN works fine. But after a while (unpredictable amount of time) the model will refuse to stop orbiting or zooming when I let go of the SN. It just keeps rotating and/o...

I also have this problem with driver versions 10.6.4 and 10.6.5. 10.6.3 is the last one that is stable for me. Same issue in both SketchUp 2019 and 2020: after navigating a model for a short while, the rotate and zoom take off on their own with no way to stop them, as if SketchUp is being flooded wi...

I installed the 10.6.3 driver after it came out in July (on macOS 10.4.6, mid-2012 15" MBP Retina, SketchUp 2019.2). Since then after a modest period of use (a minute maybe) the model enters into endless spin and zoom out, eventually disappearing. If I close or save the model after this starts ...

Come on, guys! It's now over a month since the release of macOS Mojave (not to mention months of public beta before that). They just released the first update to Mojave. You are pretty much creating a self-destroying attitude that will ensure you never have growth in you Mac customer base.