Search found 127 matches

by aalsalihi
Mon Oct 18, 2021 12:41 pm
Forum: Feedback
Topic: Enterprise Kit with left-handed CadMouse Pro Wireless
Replies: 3
Views: 24301

Re: Enterprise Kit with left-handed CadMouse Pro Wireless

Hi BlueGranite1,

You can reach out to our Marketing Team and they might be able to do a custom kit for you if possible.
You can try contacting our representatives here https://3dconnexion.com/us/contact/

Regards,
Abdul. A
by aalsalihi
Tue Oct 12, 2021 8:31 am
Forum: Windows Discussion Forum
Topic: SpaceNavigator speed settings not working
Replies: 23
Views: 35805

Re: SpaceNavigator speed settings not working

Hi David.P, Is this happening with our current driver 10.8.2? Have you clearing the configurations for our driver by following this FAQ here https://3dconnexion.com/us/support/faq/how-do-i-clean-up-the-configuration-on-windows/ If its still an issue then we would need to get a Diagnostic folder in w...
by aalsalihi
Tue Oct 05, 2021 8:57 am
Forum: Windows Discussion Forum
Topic: Unreal Engine 4.26.2/4.27/5.00 EA2 Assertion fail Driver 10.8.2
Replies: 6
Views: 3337

Re: Unreal Engine 4.26.2/4.27/5.00 EA2 Assertion fail Driver 10.8.2

Hi Chrome,

Thanks for the updates. I will create a case and send it for our development, will reach out if there's anything needed.

Regards,
Abdul. A
by aalsalihi
Tue Oct 05, 2021 8:55 am
Forum: Windows Discussion Forum
Topic: Spaceexplorer and windows 10
Replies: 14
Views: 46159

Re: Spaceexplorer and windows 10

Hi chris032188,

You can install driver 10.6.4 from our Archive and that should work with the SpaceExplorer
Here's the link for our archive https://3dconnexion.com/us/archived-dri ... ws-7-64bit

Regards,
Abdul. A
by aalsalihi
Tue Oct 05, 2021 8:54 am
Forum: Windows Discussion Forum
Topic: Twinmotion configuration included in 10.8.2 driver
Replies: 3
Views: 2827

Re: Twinmotion configuration included in 10.8.2 driver

Hi peterbowenpm , I've seen that there's an update for Twinmotion to be included in Oct and our driver has a default config file for this application in C:\Program Files\3Dconnexion\3DxWare\3DxWinCore\Cfg We can check on our end to see! Can you please get a log file by following this FAQ here https:...
by aalsalihi
Mon Oct 04, 2021 9:00 am
Forum: Windows Discussion Forum
Topic: Newest Driver does not work on Fusion360
Replies: 3
Views: 3811

Re: Newest Driver does not work on Fusion360

Hi cbtech , It seems a configuration issue as there's nothing wrong with the new driver. You might need to do cleaning for driver configuration in which our Technical Team can assist with. Please give them a call here https://3dconnexion.com/us/support/# or send a Technical case here https://3dconne...
by aalsalihi
Mon Oct 04, 2021 8:59 am
Forum: Windows Discussion Forum
Topic: 3DConnexion mouse not working properly with Inventor 2022
Replies: 17
Views: 13166

Re: 3DConnexion mouse not working properly with Inventor 2022

Hi lcorrea@swenergy.com, It seems the plugin for the buttons might not be installed or you might need to do cleaning for driver configuration. Please create a case for our technical support here https://3dconnexion.com/us/support-request/ or you can give them a call here https://3dconnexion.com/us/s...
by aalsalihi
Mon Oct 04, 2021 8:57 am
Forum: Windows Discussion Forum
Topic: 3Dconnexion Cad Mouse Pro Wireless in non CAD software
Replies: 2
Views: 2167

Re: 3Dconnexion Cad Mouse Pro Wireless in non CAD software

Hi Cave Cat, You can check our supported software's here in which Photoshop as such is supported etc https://3dconnexion.com/us/supported-software/ You can configure the buttons, RM etc within our driver for any supported application such as 2D, 3D applications and others such as your Desktop, MS Of...
by aalsalihi
Mon Oct 04, 2021 8:54 am
Forum: Windows Discussion Forum
Topic: Feature Request: Reverse scrolling
Replies: 3
Views: 3124

Re: Feature Request: Reverse scrolling

Hi marcarch,

Thanks for your post! Please create a technical case in order to forward your feature request to our team here https://3dconnexion.com/support-request/

Regards,
Abdul. A
by aalsalihi
Mon Oct 04, 2021 8:52 am
Forum: Windows Discussion Forum
Topic: Space pilot pro
Replies: 1
Views: 1715

Re: Space pilot pro

Hi CollieD,

Unfortunately, we don't have a repair options within our services
It seems your device is drifting when touching the knob, have you tried calibrating the device? Here's the FAQ https://3dconnexion.com/us/support/faq/ ... -to-drift/

Regards,
Abdul. A
by aalsalihi
Mon Oct 04, 2021 8:50 am
Forum: MacOS Discussion Forum
Topic: Custom Radial Menu Labels
Replies: 2
Views: 8796

Re: Custom Radial Menu Labels

Hi MikeyV,

Please create a technical case and submit your feature request here https://3dconnexion.com/us/support-request/
Once we receive it then we can create a feature request within our system.

Regards,
Abdul. A
by aalsalihi
Mon Oct 04, 2021 8:47 am
Forum: Windows Discussion Forum
Topic: Unreal Engine 4.26.2/4.27/5.00 EA2 Assertion fail Driver 10.8.2
Replies: 6
Views: 3337

Re: Unreal Engine 4.26.2/4.27/5.00 EA2 Assertion fail Driver 10.8.2

Hi peterbowenpm, Can you please provide some log files to our team within your open case in order to share it with our development and see why this is happening. Did you select a unique view such as perspective, top, bottom etc. or it just crash rightaway? I've created a TS issue within our system a...
by aalsalihi
Mon Oct 04, 2021 8:40 am
Forum: Windows Discussion Forum
Topic: Twinmotion configuration included in 10.8.2 driver
Replies: 3
Views: 2827

Re: Twinmotion configuration included in 10.8.2 driver

Hi peterbowenpm,

Have you tried using our device with Twinmotion? Did the navigation work or buttons?

Regards,
Abdul. A
by aalsalihi
Tue Sep 21, 2021 7:36 am
Forum: MacOS Discussion Forum
Topic: SpaceMouse products buttons not working Blender
Replies: 1
Views: 7992

Re: SpaceMouse products buttons not working Blender

Hi Michel, I've tested the SpaceMouse Enterprise with Blender version 2.93.4 and 3DxWare version 10.7.0 r3356 – Beta 19 – published on 19/07/2021 After installing the driver on the machine, i've installed Blender and it worked with no issues! I've also tested driver 10.6.7 with version 2.93.4 and it...
by aalsalihi
Tue Sep 21, 2021 7:35 am
Forum: MacOS Discussion Forum
Topic: SpaceMouse products buttons not working Blender
Replies: 1
Views: 7491

Re: SpaceMouse products buttons not working Blender

Hi Michel, I've tested the SpaceMouse Enterprise with Blender version 2.93.4 and 3DxWare version 10.7.0 r3356 – Beta 19 – published on 19/07/2021 After installing the driver on the machine, i've installed Blender and it worked with no issues! I've also tested driver 10.6.7 with version 2.93.4 and it...