3Dconnexion Forum

The problems are still present 2019, Driver 10.5.12.... New computer, New W10 Pro, New Solidworks 2019 SP1....

THIS is REALLY odd. Creating a new part from a 2018 default part templet, it moves around smoothly. Now to the oddly Opening/switch to my old part after creating the part above, my old part will also move around smoothly. Saving all and close SW and reopen my old part and the "2018 default temp...

Testing Solidworks 2018 SP0.1 and immediately found a problem. The Spacemouse pro's movements in part mode are very jerky. In assembly mode the moments are smooth as silk. Pan and rotating with the ordinary mouse is smooth in part mode. Restarted the computer and Reinstalled 3DxWare 10.5.3 but still...

Yes, the problem is still there 2017 (10.5.3). I made one mouse button as F5 (Fit Screen) and one press on it solves the problem for a short while.

The original SolidWorks.xml seems to contain much more information than my old one. Isn't the old compatible with the new 3DxW?

Using a 2-year old SolidWorks.xml profil file. It works as it should but the settings are not reflected in the 3DxWare's setting page, it shows only the default settings.

Trying to change something, the list jumps back to the default text but the chosen function work as is should. Very strange

I had the same problem. By device is bought 2014 and the surface was like a sticky slime, I cleaned is of with some paint removal formula successfully, but it looks like sh_t after that. From the beginning, most of the buttons got stuck and the device has being laying in the drawer most of the times...

The new driver didn't solved it either.

Any other Solidwork users who have encountered the same problems? Please write about it

Okay i fount it to work same as before. Good.

Any idea how to get my old configuration files to work with the new 3DxWare?

Hi zazz, sorry for not responding earlier. Have you checked if the add-in is active in SOLIDWORKS and is loaded? Go to Tools -> Add-Ins -> Other Add-ins and verify if you have an entry named "3Dcontrol" and if this has both boxes checked - one the left side and the right side (Active Add-...

I have still not got any answers from them even though i have sent them many requests

Shame on 3Dconnexions support

I have now uninstalled the whole Solidwork package and the 3DxWare, restarted, run one well known commercial uninstaller to clean off any residue files and register keys, restated, ran two different file and register cleaners , restarted, installed Solidworks again, restarted again, installed the 3D...

I wouldnt use that 'fixit' patch, either. Definitely not as my first choice anyway. I would try turning off whatever anti-virus you are running, and do a clean reinstall of the latest driver. I would also make sure I was installing the driver as Administrator. I have tried all this and nothing work...

Now, it works in all programs except Solidworks. Opening the 3DxWare setting window in Solidworks results in this: