3Dconnexion Forum

Hi, we have reproduced the problem. It is internally tracked in incident report 4236. We will post any new information in this thread as we get it.

Hi JK. Looking back to the first reply, I see that we have not answered your question. You can just plug-in a SpaceNavigator and use it while you're about but do note the following: each device has its own driver settings for buttons and speed; if you carry the SpaceNavigator outside a protective ca...

Hi BLAIRS. Currently, we have no such requirement but we do welcome any input our customers feel is important.
Could you please elaborate a bit more on what you would like to have in the Inventor?

Hi pulse98. It is indeed gone in release 3.0, I'm afraid.
Your request is duly noted, though.

Hi hwolfejr. Error 1603 is the generic failure code for MSI installations on Windows. It does not really tell us what the underlining problem is. The best course of action is to generate an installation log for each of the problematic products: Uninstall 3DxSoftware from the Add or Remove Programs (...

ngomes wrote:

JockeR wrote:Note, also refer to Track-No. 3300, that my colleague mailed to you yesterday.

Not quite sure I follow. To whom exactly was "Track-No. 3300" sent to?

Got it. It was sent to our Customer Service call centre.

Maybe there is a problem with the M100-release of Wildfire and the 3.x drivers? It is a possibility. We will need to verify. Note, also refer to Track-No. 3300, that my colleague mailed to you yesterday. Not quite sure I follow. To whom exactly was "Track-No. 3300" sent to? Thanks for the...

podemma wrote:I was able to get the Space Navigator to work with my Pro/E 2001. The buttons even work. I also tried a Space Traveler and it worked also. I did not try the buttons on the Space Traveler, but the navigation worked just fine.

Good stuff. Thanks for keeping all of us in the loop.

Hi JockeR. With the 3.0 release, we changed our software to improve the performance when switching between child windows of an application. We are disappointed to learn that users are still having problems. We have not been able to reproduce what you have reported, specifically when using Pro/ENGINE...

Hi graphinc. Sorry for the late reply. 3Dconnexion devices are natively supported in Modo. In other words, the editor of Modo has developed the interface in the application. You will need to contact Luxology's customer service and request the necessary information. We would appreciate if you could p...

Well , looks like I made a mistake when I bought a Spacepilot . We appreciate your disappointment and, if you can, we'd like to ask you to bear it with us for a few days while we assess the current situation regarding Maya 8.0 on Linux. Do you have a link to a documentation with the supported appli...

Hi ifog, 3Dconnexion does not actively support Maya on Linux. We still distribute plug-ins for Maya 6 and Maya 6.5 on Linux but only in an "as-is" basis. We do not have a plug-in for Maya 8 on Linux. Regarding Blender, 3Dconnexion provides an SDK for UNIX/Linux and we believe there are act...

Hi juane, you can find the serial number (or "PID") on the label attached to the cable near the USB connector.

now when i change the configuration to maya i get the same problems.... but when i change it to "any application" it works. But when i put it to maya it say's : Error: Cannot find procedure "_3DxOnDriverFunctionsChanged". and the shift and cntrl don't work. This will require fur...

It appears that your personalized 3DxWare configuration Maya is configured that particular way and, as such, it does not seem to be a bug. The best is for your to clear your personalized 3DxWare configuration: open the 3DxWare and select "Delete Saved Configuration..." from the "Optio...