3Dconnexion Forum

After re-installing 10.7.0 on Mac OS 11.2.3 and restarting 2 time I have Vectorworks 2021 working better with my 3Dspacemouse wireless. The fix for me was to change the Vectorworks preference fo Navigation Graphics to Best Performance. When you do this the jumping goes away and flyover is smooth. Al...

I updated to Mac OS 11.2.3 and I have to report. 1. 3Dconnexion Trainer is working. 2. Vectorworks 2021 does not work. When you use the Vectorworks flyover tool and apple magic mouse ii the objects work smoothly. When you use the 3Dspacemouse the X,Y and Z axis lines rotate but the objet is frozen t...

I updated my iMac Pro to Mac OS 11.2.2 and there is no change in my 3D Spacemouse Wireless functions. However Trainer is working and it works for a while in Vectorworks with only random voom outs in space. In Vectorworks it work better in small objects or files. Large complex files perform poorly in...

When I attempt to PAIR my 3Dspacemouse in the paring window I get the following. "Paring Failed" - It is taking to long to detect your device. So I suspect as you say it is NOT paired. It only looks paired in the main window. Try connecting the receiver dongle in a different port, near to...

Strangely the device shows in main control window but not in paring. This is indeed strange but perhaps not entirely unexpected considered that the "3DconnexionHelper" has issues running in your system. Can you please check if your SpaceMouse is connected using a cable? Does not work with...

Last night it was working after the re-install. Today it's not working at all. Activity monitor is not showing the 3DconnexionHelper running. And you if reboot once more, does the "3DconnexionHelper" daemon comes up? This is only an educated guess but the issue appears to be getting the s...

When the control panel opened it was paired. I did not do anything. See screen image. If you see this behaviour again, please check if the process "3DconnexionHelper" is running (Activity Monitor can give you this information). The "3DconnexionHelper" is the driver daemon, a use...

ngomes wrote: ↑Tue Feb 09, 2021 1:07 pm

rjtiedeman wrote: ↑Tue Feb 09, 2021 1:01 pm I removed everything and re-installed the latest Beta driver. 1. Paring came up right away.

Do you mean the pairing panel came up without you explicitly opening it?

When the control panel opened it was paired. I did not do anything. See screen image.

After restart I had issues with "ADD Device" in the control panel refusing to PAIR the device. This is unexpected as that component (the pairing program) hasn't changed since the last beta. Something else is at play here. Also, why did you have to pair your device after installing the new...

I Uninstaled the last driver then installed the newest driver V3295. After restart I had issues with "ADD Device" in the control panel refusing to PAIR the device. However the 3D SpaceMouse showed up in the window. Then ran the Trainer and it stopped working at rotate. My computer is a sto...

Just updated to Mac OS 11.2 and installed 3DxWare v10-7-0_r3291. After re-pairing the 3D spacemouse works with the trainer up to step 4 (rotate the teapot) then it stops working. So 11.2 did nothing to help. Not very smooth for the first 3 trainer steps seems hard to move.

How do I attach console reports???

Hi rjtiedeman, \Vectorworks 2021 - the joystick is super sensitive . Placing a simple cube in space - it rotates slowly then spins out in space wildly. Not working in Vectorworks 2021. Same issue in Vectorworks 2020 - Placing a simple cube in space - it rotates slowly then spins out in space wildly...

However the 3D Trainer STOPS WORKING after ZOOM. No SPIN, TILT or ROLL controls after that. 3DxWare 10.7.0-3278, Core 1.2.0-83 and Spacemouse firmware is 4.40 Is the "Trainer" the only application affected? No - Viewer seams to work. Puzzle - pieces to not spin only up and down, in and ou...

The spacemouse acts like a mouse moving the curser and DOCK. I have had to shut it off. This indicates the daemon is not grabbing the device. We have seen similar reports. For testing purposes, try using the SpaceMouse connected by a cable, reboot and check if the SpaceMouse is operational. I assum...