Search found 2869 matches

by ngomes
Fri Oct 27, 2023 9:46 am
Forum: MacOS Discussion Forum
Topic: MacOS Sonoma doesn't find Spacemouse wireless
Replies: 6
Views: 31444

Re: MacOS Sonoma doesn't find Spacemouse wireless

Biesti7 wrote: Mon Oct 16, 2023 3:56 am my space mouse wireless isn't detected any longer...
A "not detected" wireless device can be caused my something as simple as it being switched off.

If you can share additional details, perhaps we can provide a more helpful response.
by ngomes
Fri Oct 27, 2023 9:35 am
Forum: Windows Discussion Forum
Topic: SpaceMouse Pro not working with C4D 2024
Replies: 1
Views: 18519

Re: SpaceMouse Pro not working with C4D 2024

Looks like Cinema 4D is not loading the plug-in.

Please ensure you are using 3DxWare 10 v. 10.8.16 or newer. The software is available for download here.

If you already at v. 10.8.16, then you may want to get in touch with our Technical Support team (contact details here).
by ngomes
Fri Oct 27, 2023 8:20 am
Forum: Windows Discussion Forum
Topic: Win10 Pro Build 18362.356 Install Failure
Replies: 1
Views: 18485

Re: Win10 Pro Build 18362.356 Install Failure

As indicated in the message and as of version 10.8.15 of 3DxWare 10, the Windows 10 minimum required version is 2004 (20H1). 3DxWare 10 requires system resources that are only available in Windows 10 version 2004 and newer. You can continue to use v. 10.8.14 of 3DxWare 10 in Windows 10 version 1909 ...
by ngomes
Thu Oct 12, 2023 1:17 am
Forum: Windows Discussion Forum
Topic: 3Dconnexion Uninstaller Problem. Can you help me?
Replies: 1
Views: 16106

Re: 3Dconnexion Uninstaller Problem. Can you help me?

When I want to uninstall the 3Dconnexion software, I encounter a warning that there is an account, I don't quite follow. What do you mean by a "warning that there is an account"? If you can, please post a screenshot of the warning or the original text as I can always try asking one of my ...
by ngomes
Tue Oct 10, 2023 11:40 am
Forum: Windows Discussion Forum
Topic: Windows 11 ARM driver
Replies: 16
Views: 26326

Re: Windows 11 ARM driver

However newer version 10.8.16 incorrectly identifies Windows version and does't install. The driver included in v. 10.8.15 of 3DxWare 10 (and newer) requires a system call that was introduced in Windows 10 version 2004. It looks like the check is invalid in Windows 11 for Arm or the required functi...
by ngomes
Wed Oct 04, 2023 11:11 am
Forum: Windows Discussion Forum
Topic: Windows 11 ARM driver
Replies: 16
Views: 26326

Re: Windows 11 ARM driver

TheDice wrote: Wed Oct 04, 2023 9:22 am Hello, I use a Surface Pro X and it runs SolidWorks.
As far as we are aware, SOLIDWORKS will run under x64 emulation on Windows on Arm. Is that correct?
by ngomes
Wed Oct 04, 2023 7:27 am
Forum: Windows Discussion Forum
Topic: Unreal Engine 5.3 Support for 3DConnexion
Replies: 20
Views: 12006

Re: Unreal Engine 5.3 Support for 3DConnexion

raizzer wrote: Wed Sep 27, 2023 2:08 am Guys, we upgraded our workflow to 5.3 last week after you guys stated it's coming very very soon
Version 10.8.16 of 3DxWare 10 includes support for Unreal Editor v. 5.3 and was published a week ago on Sep 27, coincidentally the same date of the above post.

It is available for download here.
by ngomes
Wed Oct 04, 2023 7:25 am
Forum: Windows Discussion Forum
Topic: Is it normal to have to reboot my system every time I plug in the mouse?
Replies: 3
Views: 3916

Re: Is it normal to have to reboot my system every time I plug in the mouse?

Nothing has changed. If you plug in your device to a different USB port, the system may grab a handle to it before the device drivers have loaded, prompting a system reboot. If you wish, you can ignore the prompt, disconnect your SpaceMouse and reconnect it back again. The system keeps the device dr...
by ngomes
Wed Oct 04, 2023 7:19 am
Forum: Windows Discussion Forum
Topic: Windows 11 ARM driver
Replies: 16
Views: 26326

Re: Windows 11 ARM driver

We don't have anything concrete that we can share at this point but it is obvious that Windows on Arm is certainly a platform of interest. You mention 3D CAD software. Can you elaborate a bit more? What software is currently available natively for ARM64 and what is the system (machine) that you're u...
by ngomes
Wed Oct 04, 2023 7:15 am
Forum: Windows Discussion Forum
Topic: Unreal Engine 5.3 Plugin
Replies: 2
Views: 2681

Re: Unreal Engine 5.3 Plugin

ixiiiv wrote: Sun Oct 01, 2023 4:13 pm Any word yet as to when this will release ?
Version 10.8.16 includes support for Unreal Editor v. 5.3 and was published a week ago on Sep 27.

It is available for download here.
by ngomes
Tue Oct 03, 2023 12:49 pm
Forum: Developer's Forum for Windows
Topic: C# Inconsistent calls into GetModelExtents
Replies: 2
Views: 6763

Re: C# Inconsistent calls into GetModelExtents

I would like to know if this is an issue on the side of SpaceMouse driver or whether our implementation is flawed. Probably neither. Calculating the "model extents" can be an expensive operation and the Navigation Library may move it to after the user has released the sensor cap of the Sp...
by ngomes
Mon Sep 11, 2023 5:14 am
Forum: Windows Discussion Forum
Topic: SolidWorks add-in won't load
Replies: 29
Views: 28326

Re: SolidWorks add-in won't load

a way to know the version of the add-in in each 3dxware version... Do you know how I could do that? The "release notes" documentation has such information. I tried installing the newest software. I can see my 3d mouse and can work with it in the little viewer included in the 3dxware but I...
by ngomes
Mon Sep 11, 2023 5:10 am
Forum: Windows Discussion Forum
Topic: CAD Mouse Wireless in Autodesk Inventor Unwanted Arcs
Replies: 1
Views: 1444

Re: CAD Mouse Wireless in Autodesk Inventor Unwanted Arcs

Is there a way to "undo" the change to the transition to a tangent arc?

If there is, perhaps you can assign the action to a device button to quickly to go back to where you wanted to be.
by ngomes
Thu Sep 07, 2023 5:22 am
Forum: MacOS Discussion Forum
Topic: Wireless Spacemouse and distance to reciever
Replies: 3
Views: 16169

Re: Wireless Spacemouse and distance to reciever

NicolasDuguay wrote: Mon Aug 21, 2023 12:32 pm I've got the same exact problem, has there been a fix?
If you a hardware problem, then the "fix" is to have the device replaced. I suggest having a word with my Technical Support colleagues (follow link in my post above).