3Dconnexion Forum

No, I installed OOTB.

nvidia K4200, K4000, and M5000, which are all Quadro cards.

Driver version 354.56 is what the solution was.

I believe we have finally solved it. It seems the Nvidia driver was the culprit, even though it was "certified" by siemens. I have gone to the newest driver, which I am told is also "certified", but not yet listed on the certified drivers list. Since then, no crashes in almost 2 ...

Crashed again. This time I had Process Manager logging, so I'm hoping our IT people might be able to gleen something from it.

jwick wrote:To remove the NX plugin, you should be able to run the 3DxWare installer and unselect the NX plugin.
There may be other ways, like something in NX, but I'm not familiar with that.

Done. Also installed the 10.3.0 driver too.

That sounds strange that they wouldn't have a minidump. Can you put us in contact with the person who was handling the support request at Siemens? We may be able to walk that back to the developers. In the meantime, if you haven't already tried, you can uninstall our add-in for NX to see if that ma...

OK, SpaceNavigator did NOT help, NX crashed again. I'm starting to think this is OS, or hardware related, 3 users have all had random NX crashes. The first crash you get a message, "NX has stopped working" after that, just *poof* gone.

@jwick NX continues to crash randomly for myself, and another user. Speaking only for myself, it always seems to be when moving the Space Explorer, this morning I was only rotating my model, when NX stopped working. I have supplied log files to Siemens, and they have not found anything in the logs, ...

Note, all other buttons, and mouse gestures on both devices work, it only "fit" that is giving me, pun intended, fits.

I'm revisiting this issue, since I still have it, and a friend at another company was asking about the same thing. Everything except the "fit" option works. This includes the "fit" button on the Space Explorer, and I have one of the radial gesture buttons mapped to "fit"...

If NX crashes, Siemens should be able to help. Certainly they collect information when their application crashes. If it is related to the 3D device, they will know and will contact us. I grabbed all the logs for them awhile back, IR 7536666, so I switched to the latest certified video driver. I was...

I may give that a try...I'm not sure which will cause a larger productivity loss, random crashes, or now 3D motion controller

Running NX 9, SpaceExplorer and a CadMouse, with the 10.2.9 3Dconnexion driver. SpaceExplorer firmware ver. 3.18 Another user has the 10.2.6 driver version. and no CadMouse. Other users, with similar workstations without the CadMouse are having the same random crash. You will be zoom/pan/rotating wi...

@UtaSH Bingo, thanks!!

Using NX9, I have not been able to get the gesture button to work.

Known issue, or operator error?

Thanks,
Dave