Search found 501 matches

by Barbara
Thu Jun 30, 2016 3:21 pm
Forum: Windows Discussion Forum
Topic: 3DxWare 10.4.3 - no add-in for solidworks, no button mapping
Replies: 2
Views: 2136

Re: 3DxWare 10.4.3 - no add-in for solidworks, no button map

Hello flonn - It does look different in 3DxWare - but the commands and options from the 3DxSolidworks add-in are, as you have found , now in 3Dconnexion Properties. In case anyone else reading this may be looking for add-in toolbars and button mapping previously found in application windows, 3DxWare...
by Barbara
Wed Jun 22, 2016 1:29 pm
Forum: Windows Discussion Forum
Topic: Spacemouse Wireless choppy when using Wireless mode.
Replies: 8
Views: 7811

Re: Spacemouse Wireless choppy when using Wireless mode.

Hello adamk - The receiver may have a hardware defect. From your description, something is causing the SpaceMouse Wireless to not get its usual wireless signal - and a failed receiver can do that. Technical Support can determine if the receiver is the source of the problem and if it is, replace just...
by Barbara
Wed Jun 22, 2016 12:55 pm
Forum: Windows Discussion Forum
Topic: 3Dconnexion Add-In for AutoCAD (2006)
Replies: 2
Views: 2294

Re: 3Dconnexion Add-In for AutoCAD (2006)

Hello dkrumwie - Legacy software like the 2006 add-in is provided "as is" - it is not being tested with current systems and devices. The InstallShield error though, is one that is not specific to 3Dconnexion. The installer is detecting an AutoCAD process still running. AutoCAD 2006 has a Communicati...
by Barbara
Tue Jun 21, 2016 5:19 pm
Forum: MacOS Discussion Forum
Topic: Mac El Captain GoogleEarthPro Not Working
Replies: 4
Views: 5510

Re: Mac El Captain GoogleEarthPro Not Working

Hello Bear and neophyte - The ability to use 3Dconnexion devices in Google Earth is written inside their software code and is supported by Google Earth. Two things are required - the Non-Mouse Controller option needs to be enabled in Google Earth and the library files need to match the driver versio...
by Barbara
Wed Jun 15, 2016 10:43 am
Forum: Windows Discussion Forum
Topic: Spacemouse Wireless choppy when using Wireless mode.
Replies: 8
Views: 7811

Re: Spacemouse Wireless choppy when using Wireless mode.

Hello adamk - Wireless is the 'normal' mode for this 3D mouse - with the USB cable connected only to charge the battery. The choppy behavior suggests some interference with the wireless signal. Is the receiver plugged directly into a USB port on the PC [ not a hub or adapter] ? Some PCs show a diffe...
by Barbara
Mon Jun 13, 2016 11:34 am
Forum: Windows Discussion Forum
Topic: What is this mouse called and is it supported still?
Replies: 2
Views: 3229

Re: What is this mouse called and is it supported still?

Hello N0rth3rnlight - As Tehrasha says, it is a Space Pilot. For older devices like the Space Pilot, the version of the application you are planning to use it with can be as important as the OS to determine whether it will be of use to you. It could be a good starter device if its price reflects the...
by Barbara
Mon Jun 13, 2016 9:28 am
Forum: MacOS Discussion Forum
Topic: Radial Menus ?!?!?!?
Replies: 19
Views: 41638

Re: Radial Menus ?!?!?!?

Hello sketchupforlife - The current driver doesn't have an option for pinning a radial menu to the screen. It is a request we can pass along to the developers for future versions though. An option in the radial menu editor for a menu to remain onscreen until dismissed could make a frequently used RM...
by Barbara
Fri Jun 10, 2016 3:51 pm
Forum: MacOS Discussion Forum
Topic: Radial Menus ?!?!?!?
Replies: 19
Views: 41638

Re: Radial Menus ?!?!?!?

Hello sketchupforlife - The 3DxSketchUp extension is not a separate download - it is part of the 3DxWare driver. It is installed during the 3DxWare installation rather then from inside SketchUp as some plugins and extensions are. SketchUp must be closed during the 3DxWare install so the extension ca...
by Barbara
Tue Jun 07, 2016 3:48 pm
Forum: MacOS Discussion Forum
Topic: SpaceNavigator Stopped Working with FireStorm
Replies: 3
Views: 5200

Re: SpaceNavigator Stopped Working with FireStorm

Hello FitzRaymond - Second Life | Firestorm have support for and settings for 3D devices built inside their software. It is Linden Labs that works with support questions about using 3Dconnexion devices in Second Life. That said, we may be able to help determine the source for what you are seeing. If...
by Barbara
Tue Jun 07, 2016 12:44 pm
Forum: Windows Discussion Forum
Topic: Wireless mouse doesn't work after laptop wakes from sleep.
Replies: 11
Views: 10750

Re: Wireless mouse doesn't work after laptop wakes from slee

Hello cadgirl - Rebooting the PC is not required [ or convenient]. The reason it works is that it clears the 3DxService.exe process that cannot communicate with the wireless receiver or with a wired 3D mouse when the power options suspend power to the USB port in sleep mode. Without adjusting the po...
by Barbara
Mon Jun 06, 2016 4:13 pm
Forum: Windows Discussion Forum
Topic: 3Dx_KMJ_01 in devices and printers can't be unmounted
Replies: 1
Views: 18422

Re: 3Dx_KMJ_01 in devices and printers can't be unmounted

Hello cncuser16 - For software expecting a device to be Controller1 or Device1, the problem is usually not the presence of the KMJ Emulator but rather the HID Controller for it. It is possible to turn off the driver [Start > All Programs > 3Dconnexion > Driver > Start Driver|Stop Driver] but you may...
by Barbara
Mon Jun 06, 2016 2:42 pm
Forum: Feedback
Topic: Presagis Creator Support
Replies: 3
Views: 20299

Re: Presagis Creator Support

Hello JoeASE - You are right, it is there in the list. When a developer adds support for 3D devices into their application code and they let us know about it, their application is added to the list of software with the ability to make use of 3Dconnexion devices. When device support is written inside...
by Barbara
Mon Jun 06, 2016 10:47 am
Forum: Windows Discussion Forum
Topic: Notebook Navigator issue
Replies: 2
Views: 2674

Re: Notebook Navigator issue

Hello Thad - As far as adjustment, you can change the Speed setting in 3Dconnexion Properties. This affects sensitivity because it changes the amount of force that needs to be applied to the 3D Mouse cap to move an object on screen. If the drifting happens outside applications such as in the Jet Dem...
by Barbara
Mon Jun 06, 2016 10:20 am
Forum: Windows Discussion Forum
Topic: Cad Mouse RM Gesture button menu programability?
Replies: 2
Views: 3063

Re: Cad Mouse RM Gesture button menu programability?

Hello tuxmask75 - Yes , you can use a custom shortcut instead of one of the pre-defined commands by scrolling down to 'Macros' and choosing 'New macro'. Enter the key presses that generate your command - ie Shift| Ctrl | M , give it a name you will recognize in the macros list and save it. Choose th...
by Barbara
Mon Jun 06, 2016 9:27 am
Forum: Windows Discussion Forum
Topic: Rhino 3d problems
Replies: 5
Views: 3882

Re: Rhino 3d problems

Hello bkjernisted - The driver installation is entirely on the hard drive - none of it remains in the device. The SpacePilot PRO driver in December would be the the previous version - but the behavior in Rhino would be the same. The current driver 3DxWare 10.4.3 was released 05/06/2016. You can conn...