Search found 3106 matches

by UtaSH
Thu May 02, 2019 3:13 am
Forum: Windows Discussion Forum
Topic: 3DxWare license agreement
Replies: 3
Views: 4092

Re: 3DxWare license agreement

I already sent the LicenseAgreement.txt to that email address on Aptil 25th. :?

Didn't you receive it? I will sent it again.

Additionally you will find the LicenseAgreement.txt in the installation folder once the driver is installed. ("C:\Program Files\3Dconnexion\3DxWare\LicenseAgreement.txt")
by UtaSH
Thu May 02, 2019 2:35 am
Forum: Feedback
Topic: Free Cadmouse with SpaceMouse Pro Wireless
Replies: 7
Views: 10710

Re: Free Cadmouse with SpaceMouse Pro Wireless

Hello Daymos,

I apologize for the problems you encounter. I will look into this and come back to you by email.
by UtaSH
Fri Apr 26, 2019 7:13 am
Forum: MacOS Discussion Forum
Topic: Rotation abruptly stops and reverses direction.
Replies: 3
Views: 4370

Re: Rotation abruptly stops and reverses direction.

Hello fractalearth, it might be for some strange reasons that the user specific settings for the 3D mouse got messed up. Please try the following: How to remove the 3Dconnexion and the preferences: In Applications|Utilities run 'Uninstall 3Dconnexion Driver.app' Go to ~|Library|Preferences and delet...
by UtaSH
Fri Apr 26, 2019 7:07 am
Forum: Feedback
Topic: Free Cadmouse with SpaceMouse Pro Wireless
Replies: 7
Views: 10710

Re: Free Cadmouse with SpaceMouse Pro Wireless

You can see the countries where the promotion is valid in the "Terms and Conditions" at the bottom of this site.
by UtaSH
Thu Apr 25, 2019 7:57 am
Forum: MacOS Discussion Forum
Topic: Space Mouse Pro wireless stopped working, wireless, works normal when USB connected
Replies: 10
Views: 8370

Re: Space Mouse Pro wireless stopped working, wireless, works normal when USB connected

Hi menos, the issue you encounter is a problem with the USB ports. We have reports that this might happen on Windows machines as well with any of the devices. And we see this happen on our lab machine as well with other USB devices than our 3D mouse or CadMouse (or Universal Receiver). It is not 3Dc...
by UtaSH
Thu Apr 25, 2019 7:30 am
Forum: Windows Discussion Forum
Topic: 3DxWare license agreement
Replies: 3
Views: 4092

Re: 3DxWare license agreement

Hi leechy,

when you start the installtion the license agreement is displayed. Once the software is installed you find a file LicenseAgreement.txt in the installation folder.

I will send it to you by email.
by UtaSH
Thu Apr 25, 2019 6:57 am
Forum: Feedback
Topic: Free Cadmouse with SpaceMouse Pro Wireless
Replies: 7
Views: 10710

Re: Free Cadmouse with SpaceMouse Pro Wireless

Hi Daymos,

I apologize that no one came back to you. You have to create an account on our website (as far as I can see you already have one) and then register your SMPW. Once this is done you will get the voucher code for the free CadMouse Wireless + Pad. :)
See here for more information.
by UtaSH
Tue Apr 23, 2019 8:35 am
Forum: MacOS Discussion Forum
Topic: Space Mouse Pro wireless stopped working, wireless, works normal when USB connected
Replies: 10
Views: 8370

Re: Space Mouse Pro wireless stopped working, wireless, works normal when USB connected

Hi menos,

pleaqse follow the instructions in our FAQ #1141. If this doesn't solve the problem I strongly recommend that you contact our Technical Support Team.
by UtaSH
Tue Apr 16, 2019 8:06 am
Forum: Windows Discussion Forum
Topic: Problem Keyboard Buttons SolidWorks
Replies: 1
Views: 1577

Re: Problem Keyboard Buttons SolidWorks

Hi thehay95,

I recommend that you contact our Technical Support Team.
by UtaSH
Tue Apr 16, 2019 8:00 am
Forum: Windows Discussion Forum
Topic: Did recent windows 10 update wreck my center of rotation in Creo???
Replies: 2
Views: 1949

Re: Did recent windows 10 update wreck my center of rotation in Creo???

Hi Pilot_Pro, the issue you are experiencing is the I3Dn, the new feature in Creo - implemented by PTC - that the rotation point is calculated automatically once you release the knob of the 3D mouse to the optimal center of rotation of your screen. What is still missing is the possibility to set the...
by UtaSH
Tue Apr 16, 2019 7:30 am
Forum: Windows Discussion Forum
Topic: 3D connexion space mouse and Sketchup 2019
Replies: 1
Views: 1720

Re: 3D connexion space mouse and Sketchup 2019

Hi attar82,

I recommend that you contact our Technical Support Team.
by UtaSH
Mon Apr 15, 2019 7:08 am
Forum: Windows Discussion Forum
Topic: Space Mouse Pro - Is it a Disappointment?!?
Replies: 6
Views: 7336

Re: Space Mouse Pro - Is it a Disappointment?!?

Hello bikeraqp,

you might want to check the conditions in our educational shop.
by UtaSH
Mon Apr 15, 2019 7:00 am
Forum: Feedback
Topic: 3Dconnexion price discrimination problem in mainland China
Replies: 4
Views: 15080

Re: 3Dconnexion price discrimination problem in mainland China

Hello luping, unfortunately you cannot compare the prices from different countries without knowing the circumstances how the products get there. There are several conditions that we have to deal with, for example the VAT taxes or the customs clearance fee. In addition the price in China includes the...