Search found 3106 matches

by UtaSH
Wed Jul 10, 2019 1:53 am
Forum: Windows Discussion Forum
Topic: Driver not installing
Replies: 1
Views: 990

Re: Driver not installing

Hi JAWSnAZ,

I recommend that you contact our Technical Support Team.

They will need log files of the (failed) installation process. See here how to create them. Additionally they need to know if you get an error message and a screenshot of the error message(s).
by UtaSH
Wed Jul 10, 2019 1:50 am
Forum: Windows Discussion Forum
Topic: Blender + Spacenavigator: Where are advanced settings?
Replies: 1
Views: 905

Re: Blender + Spacenavigator: Where are advanced settings?

Hi MHuscB,

the additional options in the Advanced Settings are a result of the communication between the addin for 3dsmax and the driver. Blender has integrated the support for our devices without making use of our SDK and thus there are no such features available. :(
by UtaSH
Wed Jul 10, 2019 1:47 am
Forum: Windows Discussion Forum
Topic: 3DxVirtualLCD Unhandled Exception
Replies: 1
Views: 952

Re: 3DxVirtualLCD Unhandled Exception

Hi EZ_DUZIT123,

it might be that some data is corrupt in your personal seeting. Please try if removing all user specific settings would solve the issue. See this FAQ how to do that.

Let us know what you find out.
by UtaSH
Mon Jun 24, 2019 8:00 am
Forum: Windows Discussion Forum
Topic: Spacemouse Stops Working Half Way Through the Day!!!
Replies: 2
Views: 340

Re: Spacemouse Stops Working Half Way Through the Day!!!

Hi wayi,

have you tried if connecting the device to another USB port would make a difference?
by UtaSH
Mon Jun 24, 2019 7:59 am
Forum: Windows Discussion Forum
Topic: Win 10 auto start driver
Replies: 3
Views: 1065

Re: Win 10 auto start driver

Hi Nigan,

I recommend you try if an deinstallation, reboot, new installation would solve the issue. The driver is a service that is started by the operating system.

If this doesn't help please contact our Technical Support Team so that they can collect all needed information and then analyze it.
by UtaSH
Mon Jun 24, 2019 7:44 am
Forum: Feedback
Topic: CadMouse button issues
Replies: 5
Views: 6081

Re: CadMouse button issues

Hi zoomer,

I apologize for the inconvenience. We have improved the surface of the CadMouse and additionally the switches. Please contact our Technical Support Team. They will help you with the RMA process for antoher replacement device from our newest production batch.
by UtaSH
Thu Jun 06, 2019 4:49 am
Forum: Windows Discussion Forum
Topic: Are drivers for Spacemouse Plus Serial available anywhere?
Replies: 3
Views: 3007

Re: Are drivers for Spacemouse Plus Serial available anywhere?

Yes, it is there!

It is called "Xdriver for IRIX" and is version 4.64 from April 2005!
by UtaSH
Thu Jun 06, 2019 4:46 am
Forum: Windows Discussion Forum
Topic: I need support
Replies: 2
Views: 2825

Re: I need support

Hi all, With the Space navigator and the latest drivers, Viewport operation is normal if using split screen mode. However, any Single viewport selection creates jaggedy movement if you move the mouse cursor in the viewport while using the space navigator. I hadnt confirmed this with older drivers s...
by UtaSH
Thu Jun 06, 2019 4:36 am
Forum: MacOS Discussion Forum
Topic: Mac unable to boot after installing the driver
Replies: 6
Views: 7077

Re: Mac unable to boot after installing the driver

Hi dirk-space-pro,

this is the first time we hear about such a problem with our latest release. Do you have any other 3rd party driver for a peripheral device installed?
by UtaSH
Thu Jun 06, 2019 4:34 am
Forum: Feedback
Topic: SpaceMouse Wireless Bad Connection
Replies: 2
Views: 4774

Re: SpaceMouse Wireless Bad Connection

Hello johnfin, all SpaceMouse Pro Wireless devices prior to to 2019 had a "dedicated" receiver. That means you cannot pair a SpaceMouse Wireless to a SpaceMouse Pro Wireless receiver. The SpaceMouse Pro Wireless that we sell now has our Universal receiver who can handle up to 5 3Dconnexion wireless ...
by UtaSH
Tue Jun 04, 2019 7:53 am
Forum: MacOS Discussion Forum
Topic: Mac unable to boot after installing the driver
Replies: 6
Views: 7077

Re: Mac unable to boot after installing the driver

Hello dirk_space-pro,

which driver did you install?
Which macOS version do you have?

Did you already try to boot in recovery mode?
by UtaSH
Tue Jun 04, 2019 7:46 am
Forum: Windows Discussion Forum
Topic: Are drivers for Spacemouse Plus Serial available anywhere?
Replies: 3
Views: 3007

Re: Are drivers for Spacemouse Plus Serial available anywhere?

Hi westernhellbender,

the last available driver for the SpaceMouse Plus Serial is 3DxSoftware 2.8.2 which is available for Windows XP32bit only. You can find it on the driver archive download site.
by UtaSH
Tue Jun 04, 2019 7:43 am
Forum: Feedback
Topic: CadMouse button issues
Replies: 5
Views: 6081

Re: CadMouse button issues

Hi KappaLUL,

just contact our Technical Support Team with your current email address. They will take care of it.
by UtaSH
Tue Jun 04, 2019 7:40 am
Forum: MacOS Discussion Forum
Topic: Act as 2D mouse
Replies: 1
Views: 3429

Re: Act as 2D mouse

Hi macasas,

no, our devices are designed to be used in 3D, not as a replacement for the 2D mouse. Sorry.
by UtaSH
Mon May 27, 2019 7:33 am
Forum: MacOS Discussion Forum
Topic: Spacemouse Enterprise Buttons 1-12
Replies: 2
Views: 3518

Re: Spacemouse Enterprise Buttons 1-12

Hi popevideo,

Mojave sometimes does not recognize the device after a reboot. This is an issue with macOS/Apple. Please unplug and replug the device. You should have navigation after that in your applications.

Do the buttons 1- 10 work after your reboot? (Before / after replugging the SME.)