Search found 47 matches

by aalsalihi
Wed Jun 05, 2019 10:46 am
Forum: Windows Discussion Forum
Topic: I need support
Replies: 2
Views: 3356

Re: I need support

Hi tutu12,

You could try to Calibrate the device and check if the issue still occurs.
To do that please follow the instructions here : https://www.3dconnexion.com/faq/35

Regards,
Abdul. A
by aalsalihi
Wed May 22, 2019 7:00 am
Forum: Windows Discussion Forum
Topic: Latest drivers for Space Pilot on Win10
Replies: 5
Views: 4595

Re: Latest drivers for Space Pilot on Win10

Hi Philnolan3d, SpacePilot is not supported device which is correct. Regarding the driver, it looks like 3.16.3 is the driver version supported for the SpacePilot device. You could download the driver by: - visiting this link to download drivers: https://www.3dconnexion.com/service/drivers.html - Cl...
by aalsalihi
Wed May 22, 2019 6:51 am
Forum: Windows Discussion Forum
Topic: "old" SpaceNavigator issues
Replies: 4
Views: 4994

Re: "old" SpaceNavigator issues

Hi goalposthead,

So the SpaceNavigator not working in the viewer as well??
For drifting issues, you could try to Calibrate the device. Follow the steps here: https://www.3dconnexion.com/faq/35

Thanks
Abdul. A
by aalsalihi
Wed May 22, 2019 6:47 am
Forum: Windows Discussion Forum
Topic: Change Default Button Function
Replies: 4
Views: 4534

Re: Change Default Button Function

Hi heyheytommyj, If you have the driver installed and running then follow these steps to change/Add functionality for all the buttons: - Open 3Dconnexion Home - Click on Settings - Make sure the device is selected - If you mapping button for Inventor, then make sure it's Inventor at the top of the d...
by aalsalihi
Mon May 20, 2019 11:31 am
Forum: Windows Discussion Forum
Topic: Cadmouse wireless polling rate
Replies: 4
Views: 4359

Re: Cadmouse wireless polling rate

Hi Cristian,

Thanks for your respond, we'll definitely let the team know.

Thanks
Abdul. A
by aalsalihi
Mon May 20, 2019 7:29 am
Forum: Windows Discussion Forum
Topic: "old" SpaceNavigator issues
Replies: 4
Views: 4994

Re: "old" SpaceNavigator issues

Hi Poalposthead,

Did you try to test it in our Viewer ? Does it have the same issues there as well ?

Will be waiting for some updates on your end to move forward.

Thanks
Abdul. A
by aalsalihi
Mon May 20, 2019 7:24 am
Forum: Windows Discussion Forum
Topic: Cadmouse wireless polling rate
Replies: 4
Views: 4359

Re: Cadmouse wireless polling rate

Hi Cristian, You could change the polling rate by following these steps: - Open 3Dconnexion Home - Make sure the device is selected on top - Click on Advanced Settings - Changed the Sensor Polling Rate That's how you could switch the polling rate for the CadMouse or any other 3DMouse Thanks Abdul. A
by aalsalihi
Wed May 15, 2019 8:45 am
Forum: Windows Discussion Forum
Topic: Cannot Install 3DxWARE64
Replies: 10
Views: 5519

Re: Cannot Install 3DxWARE64

Hi Loppydog,

I would like from you to create a folder on your desktop and name it log.
Once that done, try to change the command in CMD. instead of logpath=c:\temp ---> logpath=c:\Users\YourUserName\Desktop\log

Please try it and let me know.

Thanks
Abdul. A
by aalsalihi
Tue May 14, 2019 7:03 am
Forum: Windows Discussion Forum
Topic: Cannot Install 3DxWARE64
Replies: 10
Views: 5519

Re: Cannot Install 3DxWARE64

Hi Loppydog,

If you created a temp folder in "C" drive then all the files should be included there.
For the email, did you check your spam folder ? sometimes email get generated there.

Thanks
Abdul. A
by aalsalihi
Mon May 13, 2019 11:24 am
Forum: Windows Discussion Forum
Topic: Cannot Install 3DxWARE64
Replies: 10
Views: 5519

Re: Cannot Install 3DxWARE64

Hi Loppydog,

Yes will be waiting for your respond to the email i send to you.

Thanks
Abdul. A
by aalsalihi
Mon May 13, 2019 8:15 am
Forum: Windows Discussion Forum
Topic: Cannot Install 3DxWARE64
Replies: 10
Views: 5519

Re: Cannot Install 3DxWARE64

Hi Loppydog, We would like to get some installation log files if possible which you could find here https://www.3dconnexion.com/faq/15 Once you have them then create a technical support case for sending the information's for further assistant here https://www.3dconnexion.com/service/technical-suppor...
by aalsalihi
Thu May 02, 2019 6:02 am
Forum: Windows Discussion Forum
Topic: SpaceMouse Enterprise and Logitech Drivers
Replies: 1
Views: 4628

Re: SpaceMouse Enterprise and Logitech Drivers

Hi Ghost151, The SME does not need any Logitech drivers and it doesn’t even have an extra LCD driver – the LCD of the SME is handled by the 3Dconnexion driver. So there will be no interference with any newer Logitech drivers. When installing our driver package then please uncheck/don't install the L...
by aalsalihi
Thu May 02, 2019 5:33 am
Forum: Windows Discussion Forum
Topic: Spacemouse Enterprise momental freeze.
Replies: 7
Views: 5726

Re: Spacemouse Enterprise momental freeze.

Hi Meende,

Whats the driver version you have?

Thanks,
Abdul. A
by aalsalihi
Thu May 02, 2019 5:31 am
Forum: Windows Discussion Forum
Topic: Cadmouse and 3DConnexxion MousePad don't work together
Replies: 2
Views: 4352

Re: Cadmouse and 3DConnexxion MousePad don't work together

Hi Tuinlaaf97,

Thanks for your post, can you please contact technical support https://www.3dconnexion.com/service/tec ... mular.html
It looks like the device might need a replacement.

Thanks,
Abdul. A
by aalsalihi
Thu May 02, 2019 5:26 am
Forum: Windows Discussion Forum
Topic: Solid EDGE Issues
Replies: 1
Views: 4075

Re: Solid EDGE Issues

Hi Psandherr, If the SpaceMouse is working with the 3Dconnexion viewer then the issue might be with the plugin. Can you please run the installer again and choose modify then check if the plugin for Solidedge is Enabled or checked then proceed after. You could also check Siemens forum post regarding ...