Search found 43 matches

by aalsalihi
Mon May 20, 2019 11:31 am
Forum: Windows Discussion Forum
Topic: Cadmouse wireless polling rate
Replies: 4
Views: 4291

Re: Cadmouse wireless polling rate

Hi Cristian,

Thanks for your respond, we'll definitely let the team know.

Thanks
Abdul. A
by aalsalihi
Mon May 20, 2019 7:29 am
Forum: Windows Discussion Forum
Topic: "old" SpaceNavigator issues
Replies: 4
Views: 4931

Re: "old" SpaceNavigator issues

Hi Poalposthead,

Did you try to test it in our Viewer ? Does it have the same issues there as well ?

Will be waiting for some updates on your end to move forward.

Thanks
Abdul. A
by aalsalihi
Mon May 20, 2019 7:24 am
Forum: Windows Discussion Forum
Topic: Cadmouse wireless polling rate
Replies: 4
Views: 4291

Re: Cadmouse wireless polling rate

Hi Cristian, You could change the polling rate by following these steps: - Open 3Dconnexion Home - Make sure the device is selected on top - Click on Advanced Settings - Changed the Sensor Polling Rate That's how you could switch the polling rate for the CadMouse or any other 3DMouse Thanks Abdul. A
by aalsalihi
Wed May 15, 2019 8:45 am
Forum: Windows Discussion Forum
Topic: Cannot Install 3DxWARE64
Replies: 10
Views: 5413

Re: Cannot Install 3DxWARE64

Hi Loppydog,

I would like from you to create a folder on your desktop and name it log.
Once that done, try to change the command in CMD. instead of logpath=c:\temp ---> logpath=c:\Users\YourUserName\Desktop\log

Please try it and let me know.

Thanks
Abdul. A
by aalsalihi
Tue May 14, 2019 7:03 am
Forum: Windows Discussion Forum
Topic: Cannot Install 3DxWARE64
Replies: 10
Views: 5413

Re: Cannot Install 3DxWARE64

Hi Loppydog,

If you created a temp folder in "C" drive then all the files should be included there.
For the email, did you check your spam folder ? sometimes email get generated there.

Thanks
Abdul. A
by aalsalihi
Mon May 13, 2019 11:24 am
Forum: Windows Discussion Forum
Topic: Cannot Install 3DxWARE64
Replies: 10
Views: 5413

Re: Cannot Install 3DxWARE64

Hi Loppydog,

Yes will be waiting for your respond to the email i send to you.

Thanks
Abdul. A
by aalsalihi
Mon May 13, 2019 8:15 am
Forum: Windows Discussion Forum
Topic: Cannot Install 3DxWARE64
Replies: 10
Views: 5413

Re: Cannot Install 3DxWARE64

Hi Loppydog, We would like to get some installation log files if possible which you could find here https://www.3dconnexion.com/faq/15 Once you have them then create a technical support case for sending the information's for further assistant here https://www.3dconnexion.com/service/technical-suppor...
by aalsalihi
Thu May 02, 2019 6:02 am
Forum: Windows Discussion Forum
Topic: SpaceMouse Enterprise and Logitech Drivers
Replies: 1
Views: 4582

Re: SpaceMouse Enterprise and Logitech Drivers

Hi Ghost151, The SME does not need any Logitech drivers and it doesn’t even have an extra LCD driver – the LCD of the SME is handled by the 3Dconnexion driver. So there will be no interference with any newer Logitech drivers. When installing our driver package then please uncheck/don't install the L...
by aalsalihi
Thu May 02, 2019 5:33 am
Forum: Windows Discussion Forum
Topic: Spacemouse Enterprise momental freeze.
Replies: 7
Views: 5636

Re: Spacemouse Enterprise momental freeze.

Hi Meende,

Whats the driver version you have?

Thanks,
Abdul. A
by aalsalihi
Thu May 02, 2019 5:31 am
Forum: Windows Discussion Forum
Topic: Cadmouse and 3DConnexxion MousePad don't work together
Replies: 2
Views: 4285

Re: Cadmouse and 3DConnexxion MousePad don't work together

Hi Tuinlaaf97,

Thanks for your post, can you please contact technical support https://www.3dconnexion.com/service/tec ... mular.html
It looks like the device might need a replacement.

Thanks,
Abdul. A
by aalsalihi
Thu May 02, 2019 5:26 am
Forum: Windows Discussion Forum
Topic: Solid EDGE Issues
Replies: 1
Views: 4017

Re: Solid EDGE Issues

Hi Psandherr, If the SpaceMouse is working with the 3Dconnexion viewer then the issue might be with the plugin. Can you please run the installer again and choose modify then check if the plugin for Solidedge is Enabled or checked then proceed after. You could also check Siemens forum post regarding ...
by aalsalihi
Thu May 02, 2019 5:23 am
Forum: Windows Discussion Forum
Topic: 3d connexion problem, part won't move smoothly
Replies: 11
Views: 15622

Re: 3d connexion problem, part won't move smoothly

Hi CSboats, Regarding Rhino 6 lagging issue, You could try to Switch off auto rotation center (3Dconnexion icon in the systray -> Open 3Dconnexion Properties -> Advanced Settings: Uncheck Auto) which will then make the 3Dmouse use the Rhino target for rotation, or In Rhino: Set View ->Top (3DMouse t...
by aalsalihi
Mon Apr 29, 2019 9:33 am
Forum: Windows Discussion Forum
Topic: 3d connexion problem, part won't move smoothly
Replies: 11
Views: 15622

Re: 3d connexion problem, part won't move smoothly

Hello AustinM,

There is an option “Disable Dynamic Highlighting” in the “Advanced Settings” of the driver (tab “Other Options”). You should toggle and check if its going to make any difference. Solidworks need to be open in order to toggle the option