Search found 52 matches

by aalsalihi
Tue Feb 04, 2020 10:06 am
Forum: Windows Discussion Forum
Topic: MAYA 2018 Lastest drivier Still bug
Replies: 3
Views: 479

Re: MAYA 2018 Lastest drivier Still bug

Hi Songtisukja,

Thanks for your post, please check this other forum post which has the answer to your question https://www.3dconnexion.com/forum/viewt ... 055#p75155

The bug should be fixed in driver 10.6.5

Regards,
Abdul. A
by aalsalihi
Thu Jan 16, 2020 11:16 am
Forum: Windows Discussion Forum
Topic: maya 2017 - crash while moving objects
Replies: 3
Views: 1923

Re: maya 2017 - crash while moving objects

Hi Felipeitsui, Thanks for your post, can you please create a technical case for creating a bug for this issue and to get some other information needed on your end. Please click on this link to send a technical case then will be able to contact you directly for this issue https://www.3dconnexion.com...
by aalsalihi
Thu Jan 16, 2020 11:15 am
Forum: Windows Discussion Forum
Topic: MAYA 2018 Bug Report on space mouse
Replies: 8
Views: 3158

Re: MAYA 2018 Bug Report on space mouse

Hi Songtisukja, Thanks for your post, can you please create a technical case for creating a bug for this issue and to get some other information needed on your end. Please click on this link to send a technical case then will be able to contact you directly for this issue https://www.3dconnexion.com...
by aalsalihi
Thu Jan 16, 2020 11:14 am
Forum: Windows Discussion Forum
Topic: The problem of 3D mouse on Maya paint skin weights
Replies: 1
Views: 324

Re: The problem of 3D mouse on Maya paint skin weights

Hi Rogerleoleoleo, Thanks for your post, can you please create a technical case for creating a bug for this issue and to get some other information needed on your end. Please click on this link to send a technical case then will be able to contact you directly for this issue https://www.3dconnexion....
by aalsalihi
Thu Jan 16, 2020 11:12 am
Forum: Windows Discussion Forum
Topic: Maya 2020
Replies: 56
Views: 21143

Re: Maya 2020

Hi TomKoe, Thanks for the updates in regards to this issue. Can you please send me the steps in order for me to reproduce the issue on my end? We would love to test it and see if its something related to our plugin or something else. If you could also include some screenshots or a video showing the ...
by aalsalihi
Thu Jan 16, 2020 11:10 am
Forum: Windows Discussion Forum
Topic: Maya objects disapearing when construction history is on.
Replies: 8
Views: 2084

Re: Maya objects disapearing when construction history is on.

Hi Sirpiltrafus, Thanks for the updates in regards to this issue. Can you please send me the steps in order for me to reproduce the issue on my end? We would love to test it and see if its something related to our plugin or something else. If you could also include some screenshots or a video showin...
by aalsalihi
Thu Jan 16, 2020 11:10 am
Forum: Windows Discussion Forum
Topic: Maya 2020
Replies: 11
Views: 2893

Re: Maya 2020

Hi Sirpiltrafus, Thanks for the updates in regards to this issue. Can you please send me the steps in order for me to reproduce the issue on my end? We would love to test it and see if its something related to our plugin or something else. If you could also include some screenshots or a video showin...
by aalsalihi
Thu Jan 16, 2020 11:10 am
Forum: Windows Discussion Forum
Topic: Maya 2020
Replies: 11
Views: 2893

Re: Maya 2020

Hi Sirpiltrafus, Thanks for the updates in regards to this issue. Can you please send me the steps in order for me to reproduce the issue on my end? We would love to test it and see if its something related to our plugin or something else. If you could also include some screenshots or a video showin...
by aalsalihi
Wed Jan 15, 2020 7:23 am
Forum: Windows Discussion Forum
Topic: Rotation Lock won't Unlock (Enterprise in Fusion 360)
Replies: 5
Views: 1919

Re: Rotation Lock won't Unlock (Enterprise in Fusion 360)

Hi all, If you have an issue in regards the toggle for Rotation Lock ON/OFF that means there's something corrupted with the config's for that specific XML application. Our driver creates an XML sheet for each application you use our device with and store the functions/settings as an XML sheet. I wou...
by aalsalihi
Fri Jan 10, 2020 10:10 am
Forum: Windows Discussion Forum
Topic: Maya 2020
Replies: 11
Views: 2893

Re: Maya 2020

Hi rwilliams23, We do have support for Maya 2020 and everything is functioning in terms of plugin functionality. In regards to redshift crashing, they didn't upgrade there plugin to support Maya 2020 so it will crash automatically. We could recommend reaching out to them for further assistance. You ...
by aalsalihi
Fri Dec 06, 2019 6:20 am
Forum: MacOS Discussion Forum
Topic: How to customise cadmouse for keystroke and LMB
Replies: 2
Views: 5064

Re: How to customise cadmouse for keystroke and LMB

Hi Cadschool, In order to use that function in our setting and assign it to one of the buttons then please do the following below: - Open Cinema 4D - Open 3Dconnexion Home - Click on Settings - Make sure the device is selected - Make sure the application name is listed on the top (if the application...
by aalsalihi
Thu Dec 05, 2019 8:06 am
Forum: MacOS Discussion Forum
Topic: How to customise cadmouse for keystroke and LMB
Replies: 2
Views: 5064

Re: How to customise cadmouse for keystroke and LMB

Hi Cadschool, I was testing this on my end and it seems when you hold 3 and click left mouse click it will roll the object. I was able to check the roll axes in our driver setting which enabled the axes and allowed me to roll the object. Make sure 3Dconnexion settings in Cinema 4D is enabled first t...
by aalsalihi
Thu Nov 14, 2019 7:01 am
Forum: Windows Discussion Forum
Topic: Problem with Cinema4D: How to disable rolling?
Replies: 11
Views: 15047

Re: Problem with Cinema4D: How to disable rolling?

Hi Dmiko, Thanks for your post. I was testing Cinema 4D version R21.026 and was able to disable the rolling functionality by simply going to the 3Dconnexion property panel and disabling the rolling functionality. It seems like you were trying to disable the function from Cinema 4D which is something...
by aalsalihi
Fri Aug 09, 2019 7:00 am
Forum: Windows Discussion Forum
Topic: SpaceNavigator does not work with Surfcam
Replies: 2
Views: 2197

Re: SpaceNavigator does not work with Surfcam

Hi Katiequinn,

3Dconnexion implemented support for some applications but there are applications for which the editor of the software implemented the support himself. This is the case for Surfcam tool so please contact the editor of the software.

Regards,
Abdul. A
by aalsalihi
Tue Aug 06, 2019 6:16 am
Forum: Windows Discussion Forum
Topic: uninstall/reinstall 3DxWare
Replies: 2
Views: 3128

Re: uninstall/reinstall 3DxWare

Hi Sparky, What's the driver version you running ? You can run the installer and it will give you a window with (Repair, Modify and Remove). Choose Remove That might help you to uninstall the driver and avoid the error message If that didn't help then please navigate to C:\Program Files\3Dconnexion\...