3Dconnexion Forum

Please update to the current driver release 3.12.3 The updated Pro-e addin addresses the delay issue. Post your results please. Hi Fred, thanks for the update. I have just installed the new driver and it looks like the delay is gone. I just have one remark to everybody that has used the workaround ...

Hi jdorsett, we still have the same issues. We do have a work-around, but this result in a black lcd screen on the SpacePilot Pro: Install the latest driver from 3DConnexion with all programs you need (or all). After installation go into the add/remove programs and choose the 3DConnexion software. U...

Yes, the LCD is blank.

I only have one license. I open multiple files in one session.

All people with a SpacePilot Pro in our department have the same issues with the freeze. Do you think it can have something to do with the setup of Pro/E?

I install 3DxWare, but I only select the module Logitech LCD Manager. This is enough to get the freeze in Pro/E.

Sorry for the late respond.

The freeze already occurs in Pro/E with only the Logitech LCD manager installed. So no LCD applets were installed.

The only program that is running in the LCD Manager is Wildfire 3.0. This only runs when Pro/E is running, of course. I did not install the LCD applets, so these are not present in the LCD manager at all.
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I tried different setups for the installed plugins now and it comes down to the plugin Logitech LCD Manager. As soon as I install this plugin, the freeze in Pro/E occurs.

is it possible that you have our legacy tool 3DxOffice installed? If so, please uninstall it. I don't have this legacy tool installed. Another customer could decrease the delay by removing the 3Dxplugin for Acrobat. You can do this with "Add/Remove Programs" -> "3Dconnexion 3DxSoftwa...

try hitting the Calibrate button in the 3DxWare GUI. If the device is drifting just a little, it will cause ProE to run slowly while it is handling the interrupts. I have done this, but no improvements. The delay only occurs when I switch to a different window. You can also try uping the priority o...

Pro/E freezes 5-15 seconds when switching windows within Pro/E. When I take out the SpacePilot from the USB or not load 3DxProEngineer I do not have this issue. My colleagues with the same device have the same freeze between switching windows. I have the following setup: Pro/E Wildfire 3.0 M200 (pre...

Pro/E freezes 5-10 seconds when switching windows withing Pro/E. When I take out the SpacePilot from the USB or not load 3DxProEngineer I do not have this issue. My colleagues with the same device have the same freeze between switching windows. I have the following setup: Pro/E Wildfire 3.0 M200 (pr...