Search found 2984 matches

by UtaSH
Mon Feb 04, 2019 9:40 am
Forum: Windows Discussion Forum
Topic: CadMouse Wireless Smart Scrolling not deactivated with Bluetooth
Replies: 2
Views: 87

Re: CadMouse Wireless Smart Scrolling not deactivated with Bluetooth

Hello HelgeSchmeider,

I found that the issue was reproducible because a needed process was not running. Please reboot your machine and see if the issue still occurs. Looking forward to hear from you.
by UtaSH
Mon Feb 04, 2019 8:36 am
Forum: Windows Discussion Forum
Topic: Solidworks Rotation Center
Replies: 3
Views: 2612

Re: Solidworks Rotation Center

Hello mhejjas,

the functions to set the center of rotation to a point or to an axis are still available, but only as a button function. You can map this to one of the buttons of your 3D mouse. Or create a radial menu with this functions.
by UtaSH
Mon Feb 04, 2019 8:33 am
Forum: MacOS Discussion Forum
Topic: Maya 2019, SpaceMouse Enterprise doesn’t work
Replies: 3
Views: 123

Re: Maya 2019, SpaceMouse Enterprise doesn’t work

Hello davezoo,

unfortunately we do not get release dates from our development team. In the testing phase issues might be detected that can delay a release.
by UtaSH
Mon Feb 04, 2019 8:20 am
Forum: Windows Discussion Forum
Topic: Maya 2019
Replies: 6
Views: 269

Re: Maya 2019

Hello all,

I apologize for the mis-information. I was wrong telling you that 3Dxware 10.5.12 has support for Maya 2019 included. This will be available with the next driver release only. Sorry for that. :|
by UtaSH
Mon Feb 04, 2019 8:18 am
Forum: Windows Discussion Forum
Topic: Win 10 Error Reported by 3DxNLServer.exe
Replies: 1
Views: 72

Re: Win 10 Error Reported by 3DxNLServer.exe

Hi plug_it_in, can you please tell us what exactly you are doing in the moment when this error happens? What Windows version do you have? What driver version do you have installed? Is the user that you are using to login an administrator user or a standard user? Is this the only user on your machine?
by UtaSH
Mon Feb 04, 2019 8:15 am
Forum: Windows Discussion Forum
Topic: 3D Space Mouse in Visualize 2018
Replies: 1
Views: 59

Re: 3D Space Mouse in Visualize 2018

Hello tutu11,

if the reason is just some setting it moght help if you remove your existing settings as described here.

In addition it is necessary that you run your application (Visualize) with the same user that you log in with. (See here for more information.)
by UtaSH
Mon Feb 04, 2019 8:11 am
Forum: Windows Discussion Forum
Topic: 3dconnexion not working
Replies: 1
Views: 75

Re: 3dconnexion not working

Hello Mikiko,

I recommend that you contact our Technical Support Team. They can do the necessary troubleshooting and assist you to get the SpaceMouse Enterprise up and running with SolidWorks again.
by UtaSH
Mon Feb 04, 2019 8:02 am
Forum: Windows Discussion Forum
Topic: SpaceMouse Pro Wireless constantly trying to calibrate?
Replies: 1
Views: 60

Re: SpaceMouse Pro Wireless constantly trying to calibrate?

Hello tym, this is the first time I hear someone complaining about the auto-calibration that we implemented years ago into our firmware. Sorry that it bothers you. No, there is no way to disable this feature. :( The device auto-calibrates when the cap is in the same position for 2 sec and the data s...
by UtaSH
Mon Feb 04, 2019 7:59 am
Forum: Windows Discussion Forum
Topic: Old spacepilot pro problems
Replies: 2
Views: 110

Re: Old spacepilot pro problems

Hi nashero,

sorry, but there is no firmware update available for the SpacePilot Pro. It seems that the long time not being used made the device non-functional. :(
by UtaSH
Mon Feb 04, 2019 7:57 am
Forum: UNIX and Linux Discussion Forum
Topic: Is SpaceMouse Pro compatible with Solaris 10?
Replies: 1
Views: 88

Re: Is SpaceMouse Pro compatible with Solaris 10?

Hello rattmar,

yes, the SpaceMouse Pro is supported with our last driver for Solaris SPARC and for Solaris x86 - 3DxWareUnix 1.6.0. You can find this driver in our driver archive.
by UtaSH
Mon Feb 04, 2019 7:40 am
Forum: Windows Discussion Forum
Topic: CadMouse Wireless Smart Scrolling not deactivated with Bluetooth
Replies: 2
Views: 87

Re: CadMouse Wireless Smart Scrolling not deactivated with Bluetooth

Hello HelgeSchmeider,

I apologize that you encounter problems with your CadMouse Wireless.

I was able to reproduce the issue you reported. I have created a bug for our development to fix it. Our internal bug number is WIN-256. I w ill inform you once I hear back from our development team.
by UtaSH
Mon Feb 04, 2019 6:59 am
Forum: MacOS Discussion Forum
Topic: Mac unable to boot after installing the driver
Replies: 1
Views: 45

Re: Mac unable to boot after installing the driver

Hi Lostinwent,

what macOS version do you have installed?
by UtaSH
Mon Feb 04, 2019 6:56 am
Forum: Windows Discussion Forum
Topic: Spacemouse Wireless only works when plugged into usb
Replies: 1
Views: 63

Re: Spacemouse Wireless only works when plugged into usb

Hello mikethetinkerer, usually when we deliver a wireless device it is paired with the receiver that comes together with the device. It might be for some starnge reason that in your case the pairing got lost. Please open the settings windows (e.g. from 3Dconnexion Home). Then click the little arrow ...
by UtaSH
Mon Feb 04, 2019 6:27 am
Forum: Windows Discussion Forum
Topic: Maya 2019 not working with SpaceMouse Enterprise...
Replies: 1
Views: 61

Re: Maya 2019 not working with SpaceMouse Enterprise...

Hello Zizz,

3DxWare 10.5.12 is not yet ready for Maya 2019. The next driver release will have support for Maya 2019. Sorry. :|