Search found 3200 matches

by UtaSH
Wed Jan 15, 2020 7:16 am
Forum: Windows Discussion Forum
Topic: Rotation Lock won't Unlock (Enterprise in Fusion 360)
Replies: 5
Views: 883

Re: Rotation Lock won't Unlock (Enterprise in Fusion 360)

I have exactly the same problem with CATIA V5-6R2018 using SpaceMouse Pro with driver version 10.6.4 or 10.6.3. During CATIA interaction suddenly the rotation mode toggle goes to deactivated and it is not possible to reactivate it directly from CATIA interface, the only way is to ope the control pa...
by UtaSH
Wed Jan 15, 2020 7:10 am
Forum: MacOS Discussion Forum
Topic: NOT RUN RADIAL MENUS AT ALL
Replies: 1
Views: 78

Re: NOT RUN RADIAL MENUS AT ALL

Hi LAUMVY, It may be - for some strange reasons - that the com.3dconnexion.mappings.plist file is messed up. So please try remove it (you may want to have it backed up before!) from ~/Library/Preferences/. (Please note: Before removal, close the System Preferences and thus the 3Dconnexion prefs.) If...
by UtaSH
Wed Jan 15, 2020 6:49 am
Forum: Windows Discussion Forum
Topic: Rotation Lock won't Unlock (Enterprise in Fusion 360)
Replies: 5
Views: 883

Re: Rotation Lock won't Unlock (Enterprise in Fusion 360)

Hi CthulhuChild,

I will contact you by email with some questions.
by UtaSH
Wed Jan 15, 2020 6:27 am
Forum: MacOS Discussion Forum
Topic: 3D CONNECTION Controll mouse instead of object in sketch
Replies: 1
Views: 42

Re: 3D CONNECTION Controll mouse instead of object in sketch

Hi buczes, which version of macOS are you using? I assume that you haven't allowed the kernel extension which is very important due to Apple's high security settings. See here how to do that . In case you still have problems after following the instructions from the FAQ please contact our Technical ...
by UtaSH
Wed Jan 15, 2020 6:24 am
Forum: Windows Discussion Forum
Topic: Spacepilot Pro "device not found"
Replies: 1
Views: 888

Re: Spacepilot Pro "device not found"

Handled here.
Locking post.
by UtaSH
Wed Jan 15, 2020 6:22 am
Forum: Windows Discussion Forum
Topic: Freezing in Initializing Screen
Replies: 1
Views: 890

Re: Freezing in Initializing Screen

Hi Xelexius,

your description sounds like it's a hardware problem. :( Seems you got a defective device. You should return it if possible.
by UtaSH
Wed Jan 15, 2020 6:07 am
Forum: Windows Discussion Forum
Topic: Invalid File Found
Replies: 6
Views: 966

Re: Invalid File Found

Hi gibson1,

is the path to the XML file in your error message pointing to your AppData\Roaming\3Dconnexion\... folder or to C:\Program Files\3Dconnexion\3DxWare\3DxWinCore64\Cfg?
by UtaSH
Wed Jan 15, 2020 6:01 am
Forum: Windows Discussion Forum
Topic: ánt install new drivers·
Replies: 1
Views: 888

Re: ánt install new drivers·

Hi mactuan12, which version do you try to install? Note that Rhino 4 and 3dsmax 9 are quite old versions. The current driver doesn't have support for these old version. For Rhino 4 I believe that this version didn't support the 3D mouse at all. I am not sure which version of the driver you would nee...
by UtaSH
Fri Jan 10, 2020 9:15 am
Forum: Feedback
Topic: SpaceMouse Enterprise tarnsport bag to small?
Replies: 3
Views: 3536

Re: SpaceMouse Enterprise tarnsport bag to small?

Hello WernerDmfmd, the 3D mouse home is now called 3Dconnexion Home. With a default installation you should have an icon on your desktop that start the 3Dconnexion Home. Alternatively you can launch it by pressing the Windows button on your keyboard and then type "3Dconnexion Home" (without the quot...
by UtaSH
Fri Jan 10, 2020 9:07 am
Forum: Feedback
Topic: Stop using spray-on rubberised finish
Replies: 9
Views: 24029

Re: Stop using spray-on rubberised finish

Hi all,

if your device is still under warranty please contact our Technical Support Team. They will start the exchange for you.
by UtaSH
Fri Jan 10, 2020 8:54 am
Forum: Windows Discussion Forum
Topic: Not working with AutoCAD 2020 (no plugin)
Replies: 3
Views: 1156

Re: Not working with AutoCAD 2020 (no plugin)

Hi bogordo,

AutoCAD 2020 is supported since 3DxWare 10.5.13. So if you have the latest version installed (currently 10.6.4) you should have support in AutoCAD 2020. In case you have problems I recommend that contact our Technical Support Team.
by UtaSH
Fri Jan 10, 2020 8:50 am
Forum: Windows Discussion Forum
Topic: Siemens NX1899
Replies: 3
Views: 1214

Re: Siemens NX1899

Hi all,

we are aware about this problem and are working on it. We are tracking this issue with our internal bug number WIN-567.
by UtaSH
Fri Jan 10, 2020 8:48 am
Forum: Windows Discussion Forum
Topic: 3DxVirtualLCD Unhandled Exception
Replies: 13
Views: 1785

Re: 3DxVirtualLCD Unhandled Exception

Hallo alle,

wir tracken das Problem mit unserer internen Bug-Nr TS-78. Bitte wendet Euch an unser Technical Support Team. Wir benötigen noch ein paar Infos, um der Ursache auf den Grund zu gehen und können evtl - jenachdem welche Meldung genau Ihr bekommt - einen Workaround anbieten.

Danke!
by UtaSH
Fri Jan 10, 2020 8:26 am
Forum: Windows Discussion Forum
Topic: Invalid File Found
Replies: 6
Views: 966

Re: Invalid File Found

Hi gibson1, does the file in that location exist? I assume that the location mentioned in the error message is C:\Program Files\3Dconnexion\3DxWare\3DxWinCore64\Cfg ? Do you have an XML file with that name in your folder %APPDATA%\3Dconnexion\3DxWare\Cfg ? Do you get the error message each time you ...
by UtaSH
Fri Jan 10, 2020 6:28 am
Forum: Feedback
Topic: Forum register problem
Replies: 1
Views: 2978

Re: Forum register problem

Hi gibson1,

the login for our homepage and for the forum are not related. You have to create one for each.