Search found 2754 matches

by UtaSH
Wed Jun 20, 2018 6:58 am
Forum: MacOS Discussion Forum
Topic: SpaceMouse Enterprise - dead pixels / green lines
Replies: 1
Views: 54

Re: SpaceMouse Enterprise - dead pixels / green lines

Hello Firebert85,

yes - if you have afaulty device 3Dconnexion will take care of the exchange with a working one. Please contact our Technical Support Team. They will take care of this.
by UtaSH
Wed Jun 20, 2018 6:54 am
Forum: MacOS Discussion Forum
Topic: spacemouse Enterprice LCD stopped working
Replies: 3
Views: 884

Re: spacemouse Enterprice LCD stopped working

Hello Firebert85,

it could be that your device is faulty. I recommend to contact our Technical Support Team and follow their troubleshooting steps. In case the device is faulty they will start the RMA process for you.
by UtaSH
Wed Jun 20, 2018 6:47 am
Forum: Windows Discussion Forum
Topic: Spacemouse Wireless + Solidworks
Replies: 1
Views: 64

Re: Spacemouse Wireless + Solidworks

Hi scrappydog1958,

see here.
by UtaSH
Fri Jun 08, 2018 6:49 am
Forum: Windows Discussion Forum
Topic: Does the driver version 10.5.7 support Maya 2018.3 WIN?
Replies: 2
Views: 101

Re: Does the driver version 10.5.7 support Maya 2018.3 WIN?

Hi Janoshx,

I got a feedback from our QA people. They have tested Maya 2018.3 with our latest driver release - 3DxWare 10.5.7.
by UtaSH
Fri Jun 08, 2018 6:20 am
Forum: Windows Discussion Forum
Topic: Bluebeam Revu
Replies: 3
Views: 624

Re: Bluebeam Revu

Hello ParrishB, you are right - I apologize that I oversaw it in our list. It's been a while that we have tested the application. I think we should remove the "certified" until we found the time to verify the current status. But in any case you need to address any problems with the navigation in PDF...
by UtaSH
Fri Jun 08, 2018 6:08 am
Forum: Windows Discussion Forum
Topic: CADMouse is choppy
Replies: 1
Views: 85

Re: CADMouse is choppy

Hello TurfRoof,

is the performance bad as well if you use the CadMouse Wireless while connected with the USB cable?

If you are using it wireless are you using the Universal Receiver that comes with the device or did you connect it through Bluetooth?
by UtaSH
Fri Jun 08, 2018 6:01 am
Forum: Windows Discussion Forum
Topic: Create Macro for Win-key command (eg minimise)
Replies: 1
Views: 55

Re: Create Macro for Win-key command (eg minimise)

Hello tildesign,

try the keyboard sequence [Alt+Space - n]. :)
by UtaSH
Fri Jun 08, 2018 5:58 am
Forum: Windows Discussion Forum
Topic: Support for Allegorithmic Substance Painter
Replies: 1
Views: 80

Re: Support for Allegorithmic Substance Painter

Hello jco_moz, you can find a list of supported applications on our website. Allegorithmic's Substance Painter is not (yet) listed. In order to use it with 3Dconnexion devices, support for 3D devices would need to be added inside this software. Adding 3D device support to an application is determine...
by UtaSH
Fri Jun 08, 2018 5:54 am
Forum: MacOS Discussion Forum
Topic: Space Navigator and Photoshop CC2018
Replies: 1
Views: 66

Re: Space Navigator and Photoshop CC2018

Hello Tobinejumi,

I am afraid we haven't updated our Photoshop plugin since a while. I have requested this at our development. We are tracking this request with our internal bug number MAC-46.
by UtaSH
Fri Jun 08, 2018 5:48 am
Forum: Windows Discussion Forum
Topic: Where are Maya button mappings saved?
Replies: 1
Views: 50

Re: Where are Maya button mappings saved?

Hi victorfrankl,

the .scg files were with 3DxSoftware 3.x.

But since we have 3DxWare 10.x (more than 5 years) the settings are stored in XML files. You can find them at "C:\Users\your_user_name\AppData\Roaming\3Dconnexion\3DxWare\Cfg".
by UtaSH
Fri Jun 08, 2018 5:43 am
Forum: Windows Discussion Forum
Topic: Can't save macros with v10_5_7
Replies: 7
Views: 179

Re: Can't save macros with v10_5_7

Actually, just to be clear we're talking about the same device, it's the original wired spacemouse I'm using, I just assumed they'd changed the name to compact but maybe that's something new? You can see the name of the device if you open the Settings (e.g. from 3Dconnexion Home). I have tested my ...
by UtaSH
Tue Jun 05, 2018 2:05 am
Forum: Windows Discussion Forum
Topic: 64bit SolidWorks 2008 SpaceExplorer Dynamic Highlight Issue
Replies: 18
Views: 15064

Re: 64bit SolidWorks 2008 SpaceExplorer Dynamic Highlight Issue

Hi all,

please install our latest driver release - 3DxWare 10.5.7. We made a modification in the SolidWorks addin to solve the problem with the Dynamic Highlighting when switching windows.

Let me know if you see the issue solved. Thanks.
by UtaSH
Tue Jun 05, 2018 2:00 am
Forum: Windows Discussion Forum
Topic: Space Navigator not moving in CATIA V5 R26 WIN1064bit
Replies: 7
Views: 197

Re: Space Navigator not moving in CATIA V5 R26 WIN1064bit

Hi cpierlacks,

we released a new driver version last week - 3DxWare 10.5.7. Have you already tried it? This should solve the problem with Catia.

Let me know your test results. Thanks.
by UtaSH
Tue Jun 05, 2018 1:59 am
Forum: Windows Discussion Forum
Topic: Space Navigator not working in CATIA V5R26
Replies: 8
Views: 220

Re: Space Navigator not working in CATIA V5R26

Hi cpierlacks,

we released a new driver version last week - 3DxWare 10.5.7. Have you already tried it? This should solve the problem with Catia.

Let me know your test results. Thanks.
by UtaSH
Tue Jun 05, 2018 1:56 am
Forum: Windows Discussion Forum
Topic: Adobe Acrobat Reader DC - does not work with 3D mouse?
Replies: 10
Views: 9147

Re: Adobe Acrobat Reader DC - does not work with 3D mouse?

Shanetrain,

I recommend you do a repair installation of the 3Dconnexion driver. Does this help?