Search found 1526 matches

by ngomes
Tue Apr 07, 2020 3:53 am
Forum: Windows Discussion Forum
Topic: 3dsmax2019 cameramode switch randomly to target mode
Replies: 22
Views: 1336

Re: 3dsmax2019 cameramode switch randomly to target mode

Hi, ngomes: Could you plz report if the issue regarding the camera speed not being proportional to the target distance (either through viewport camera or perspective mode) is being worked and included in the next update? I would like to throw in my vote for bringing back the old navigation speed alg...
by ngomes
Tue Apr 07, 2020 3:50 am
Forum: Windows Discussion Forum
Topic: 3dsmax2019 cameramode switch randomly to target mode
Replies: 22
Views: 1336

Re: 3dsmax2019 cameramode switch randomly to target mode

infarq wrote:
Tue Apr 07, 2020 3:27 am
it's working finally!!!!!
Excellent. Thank you for having reported it to us and for verifying the pre-release software.
by ngomes
Tue Apr 07, 2020 12:51 am
Forum: Windows Discussion Forum
Topic: 3dsmax2019 cameramode switch randomly to target mode
Replies: 22
Views: 1336

Re: 3dsmax2019 cameramode switch randomly to target mode

Hi infarq,
infarq wrote:
Mon Apr 06, 2020 2:28 am
could i have acces to a beta release of the driver?
One of my colleagues tried to reach you over a private message in this Forum but perhaps it was missed. We have now sent a message to your registered e-mail address.
by ngomes
Fri Apr 03, 2020 10:39 am
Forum: Windows Discussion Forum
Topic: 3dsmax2019 cameramode switch randomly to target mode
Replies: 22
Views: 1336

Re: 3dsmax2019 cameramode switch randomly to target mode

ok, let me describe it as easy as possible This appears to be the WIN-620 issue. We believe to have it fixed in the 10.6.6 release and we're now seeking to have it verified. I just wanted to make sure there there was nothing else we were missing. I'm sorry for causing further confusion rather than ...
by ngomes
Thu Apr 02, 2020 10:00 am
Forum: Windows Discussion Forum
Topic: 3dsmax2019 cameramode switch randomly to target mode
Replies: 22
Views: 1336

Re: 3dsmax2019 cameramode switch randomly to target mode

your driver randomly is shifting in the navigation mode between target camera and camera mode The "shift between navigation modes" is WIN-620 and a fix is included in the release expected next week. kidding??? is this a joke???! You seem to be reporting several issues and it was not clear to us wha...
by ngomes
Wed Apr 01, 2020 11:51 am
Forum: Windows Discussion Forum
Topic: 3dsmax2019 cameramode switch randomly to target mode
Replies: 22
Views: 1336

Re: 3dsmax2019 cameramode switch randomly to target mode

infarq wrote:
Wed Apr 01, 2020 9:47 am
keep the advanced settings of 3dconnexion dialog open, dont close it and keep it near you layout
Sorry, infarq, but we cannot follow what you are reporting. Why do you need to keep the "Advanced Settings" open? Do you need to constantly change a specific setting?
by ngomes
Tue Mar 31, 2020 11:50 am
Forum: MacOS Discussion Forum
Topic: Legacy System Extension
Replies: 9
Views: 861

Re: Legacy System Extension

Hi marcarch, It doesn’t sounds good. Can we final users make anything about it? Firstly, thank you for asking. What we'd like end-users to do is to report what's wrong from their perspective. What may seem obvious to someone, isn't necessarily to us. Even if we do not respond, we will take notice an...
by ngomes
Tue Mar 31, 2020 12:00 am
Forum: MacOS Discussion Forum
Topic: Legacy System Extension
Replies: 9
Views: 861

Re: Legacy System Extension

marcarch wrote:
Mon Mar 30, 2020 3:56 pm
Did you try to getting in touch directly with Apple?
Yes.
by ngomes
Fri Mar 27, 2020 11:38 am
Forum: Windows Discussion Forum
Topic: 3DS Max move locked camera
Replies: 14
Views: 5013

Re: 3DS Max move locked camera

Hi vinigor, I found another interesting bug. It happens with not locked cameras when automatic vertical tilt correction is on. It even happens when the driver is stopped. Only uninstalling helps. https://drive.google.com/open?id=1jA-70kpmSEHhFPNBvcCFnWL3HvN3pGT7 We're tracking this as WIN-621 and th...
by ngomes
Fri Mar 27, 2020 11:29 am
Forum: Windows Discussion Forum
Topic: 3dsmax2019 cameramode switch randomly to target mode
Replies: 22
Views: 1336

Re: 3dsmax2019 cameramode switch randomly to target mode

Hi infarq , it was great in 3dsmax 2015 and suddenly, vamera movements doesnt depend on the target distance of the camera and its a nightmare to move camera inside a building If you're still on 3ds Max version 2015, perhaps you can revert to using version 10.6.0 of 3DxWare (available from the "archi...
by ngomes
Fri Mar 27, 2020 11:14 am
Forum: MacOS Discussion Forum
Topic: SpaceMouse Sketchup continues to move
Replies: 4
Views: 929

Re: SpaceMouse Sketchup continues to move

Hi slbaumgartner, I also have this problem with driver versions 10.6.4 and 10.6.5. 10.6.3 is the last one that is stable for me. We fixed a couple of issues affecting navigation in SketchUp in the latest release, version 10.6.5. If you can, please go to the Extension Manager panel in SketchUp and ch...
by ngomes
Fri Mar 27, 2020 11:08 am
Forum: MacOS Discussion Forum
Topic: Legacy System Extension
Replies: 9
Views: 861

Re: Legacy System Extension

Hi RicoHo, When will we get an update for the driver? What are you looking for? Is there a particular issue affecting your set-up? I like the products of 3dconnexion but driver development and support is very slow and frustrating. As I mentioned above, we're also unhappy with the current situation. ...
by ngomes
Fri Mar 27, 2020 7:35 am
Forum: MacOS Discussion Forum
Topic: Legacy System Extension
Replies: 9
Views: 861

Re: Legacy System Extension

Hi marcarch, We are only too aware of the deprecation of kernel extensions (kext) in macOS. We have been working to replace the kext with a "system extension" based on the DriverKit framework (a "dext") since announced at the WWDC of last year. We very much regret the current support status of macOS...
by ngomes
Wed Mar 25, 2020 12:08 pm
Forum: Windows Discussion Forum
Topic: 3dsmax2019 cameramode switch randomly to target mode
Replies: 22
Views: 1336

Re: 3dsmax2019 cameramode switch randomly to target mode

Hi infarq,
infarq wrote:
Fri Mar 20, 2020 2:51 am
thank you, any estimated deadline?
We expect to deliver the fix for WIN-620 in version 10.6.6 of 3DxWare 10 for Windows by mid-April.
by ngomes
Wed Mar 25, 2020 12:00 pm
Forum: Windows Discussion Forum
Topic: Getting SDK access???
Replies: 2
Views: 373

Re: Getting SDK access???

Hi the_kdoggy,

Good to see that you sorted it all out. Note that there's a "developer" section elsewhere in this Forum.