3Dconnexion Forum

This page shows the warranty periods: http://kb.3dconnexion.eu/support/kb/?View=entry&EntryID=22 Looks like you need to act fast for your SpaceNavigator. Best to call support. I've heard they are very helpful. They are more than helpful - I was provided with a brand new spacenavigator within da...

Please contact support to have your device replaced. Sorry for all the confusion. What is the usual guarantee? my spacenavigator is 18 months old, and now stopped working alltogether - from one day to the next!! I am having serious trouble with the mouse, and did not see a solution in this tread, i...

I guess there is no solution to this problem?



maybe new drivers from 3DConnexion in the future might make my spacenavigator functional again. Till that time, i will have to live without pans to the right in my films.

Best wishes,

Chantal Harvey
http://mamachinima.eu

And it seems that the hardware is not at fault if the device works on another machine. Seems to be something loaded into the O/S that is messing with the data coming from your USB ports. I tend to disagree, because I now tried the spacenavigator on 3 different computers. Same problem on all 3 pc's....

Hi, I have the same problem. I´m using a Space Pilot for 3D navigation in SolidWorks. I have had the unit for several years and have had no problems like this. It started some weeks ago. After I finish zooming or rotating an object the object moves away and starts to rotate and move sideways. I hav...

Hi, I have the same problem. I´m using a Space Pilot for 3D navigation in SolidWorks. I have had the unit for several years and have had no problems like this. It started some weeks ago. After I finish zooming or rotating an object the object moves away and starts to rotate and move sideways. I hav...

If you are seeing the same problem with the demos that we ship, that suggests the problem is not in SL. Please report back on Bryan's question of whether the demos show the same problem. I Tried the cube, chicken and Jet demo. Cube: pan left is fine, pan right moves the cube around, clockwise but t...

If you are seeing the same problem with the demos that we ship, that suggests the problem is not in SL. Please report back on Bryan's question of whether the demos show the same problem. Tried the cube, chicken and Jet demo. Cube: pan left is fine, pan right moves the cube around, clockwise but the...

Dear chantalharvey, As Fred suggested, it would best now for you to contact your Second Life Support as we have exhausted our solutions here. Your problem seems to reside in their software application. It may simply be a setting or a procedure specific to their application. Sincerely, Bryan G. Than...

Dear chantalharvey, You seem to have plenty of machine, the correct drivers, correct settings on our side of the aisle. Try 'Stop Drivers' before opening up Second Life. (Start, 3Dconnexion, 3Dconnexion 3DxWare). Second Life doesn't make use of our drivers. They make use of their own. The two may b...

Dear chantalharvey, In the 3Dconnexion Control Panel, under the 'Device Configuration' Tab, which zoom direction do you have checked? Under the 'App Configuration' Tab, what do you have checked on? Under the 'Advanced Settings' Tab, what is checked on? Sincerely, Bryan Zoom direction; i tried both,...

Dear chantalharvey, What release version of 3DxSoftware do you have listed in the About Item under the Help Menu in the 3dconnexion Control Panel. Which of our devices are you using? Do you find this problem, just in the cube demo? or in other demo's as well? in which applications? What computer se...

also, demos are not working properly. Cube 3d demo, when i spin to left, cube tilts and goes down. when i spin to right, it tilts and goes closer to camera. when i tilt, it goes closer to camera .. sigh :( Thanks for your report, i-cube, I have exact the same problem, it felt like coming home, read...