3Dconnexion Forum

Thank you, I have done all you suggested: indeed no firmware update necessary. The two problems persist. 1. ALT+ASCII codes not available in any configuration: because there is no NUM-LOCK ??? 2. When CAPS LOCK is disabled in settings, then at startup of PC, the CAPS LOCK is not disabled, only after...

Hi,

Support said that I had to detach the Bluetooth dongle from 3D connexion.
ALT+codes still don't work
When plugging numPad with cable and see the about, Firmware update available is stated
But I cannot Update, the button is greyed out.
What do I do wrong?

No window or option visible when NumPad attached with USB C cable to PC.

Where and how can I update the NumPad?

Thank you, but it doesn't work. The NumPad is paired to the keyboard (there is a little sign where one can see the pairing. No possibility to use ALT+ ASCII codes. When going to settings there is stated: update available, going then to 'about' : software up-to-date! It is a mess. When Caps Lock is a...

Thank you for your reply.
This Numpad is getting very annoying.

I do not get the pairing between keyboard and numpad working.
I can pair the numpad with Bluetooth at the PC.

So what do I have to do to successfully pair the numpad to the keyboard?

Latest drivers and updates are installed.

The 3DxNumPad Unhandled Exception error occurs when there is data corruption in the "user.config" file of 3DxNumPad.exe. To correct the problem, stop the driver then delete the folder [ or folders] in the 3DxNumPad folder that has the "user.config" files. [Start, All Programs, 3...

I do want to use the alt codes for special characters.
But with my new keyboard from 3DConnexion, I can not access these codes anymore,
How can I get there?

Is it possible to assign text to the buttons on top of the keyboard?

And is it possible to deactivate some keys?