3Dconnexion Forum

Hi Arsen thanks for pointing this out.
We are on it, it's recorded in our managment system.
We will correct it.

Hello dominicelliott

Which version of freecad do you use?

Hi vtcest12
Please contact technical support, they might help you.

https://3dconnexion.com/uk/support/

Hi Tiagobmd

Thanks for your post.

Can you check if you have installed 3DxUnral plugin in you UE project?

Hi zeor

Thank you for you post.

It's default behavior that when user selects a sketch plane he didn't rotate it as he is drawing in 2D.
If it's inconvenient for you we will see what we can do to change it.

Alright this is known UX/UI inconvenience this problem is going to be improved in upcoming macOS releases.

Hi thank you all for posts. I have some questions about your problem: 1. During FW update your mouse was connected directly to PC or through some hub? 2. Did you use 3Dconnexion cable or some different during the FW update? 3. Do you remember what was your FW version on the mouse before performing t...

Hi jsacc

Can you tell what driver version do you use is it 10.8.3?
You faced it in all applications, web browser, desktop, some other apps?

Hi Seik Thanks for you insights. we are looking at it. Also wanted to ask about your video "with". I see that every your movment the CoR (center of rotatiion point) is changing a position a bit. Are you making a smooth cap movement without any breaks? Do you connect you spacemouse directly...

Hi Joe Huang

Thank you for your message.

What is the size of your assembly file? which you work with?

Ok So go to this site https://3dconnexion.com/se/support/faq/my-3d-mouse-seems-to-drift/ There you can download the 3DxFlash tool Later you will have to: Connect your device directly to an USB port of the computer Launch the update tool (once installed, you can find it by opening Windows Start and s...

Hi brutesque

Thank you for your message and sorry for inconvenience.
Can you please share what are size of the files/project you typically work on?

Hi tcom

Can you share which FW version do you have currently on your spacemouse?
You can check it by clicking more -> about in SmartUi.

Hi I see you have wrong xml file loaded. It should be 3DsMax.xml not 3dsmax-KMJ.xml Which 3Dconnexion driver version do you use? If not 10.8.17 please download it and update. If you use newest 3Dconnexion driver. Please try this steps https://3dconnexion.com/uk/support/faq/how-do-i-clean-up-the-conf...

Hello PascalDS
Thank you for your message.

Can you share what do you see when you hover over the 3Dconnexion driver in the system tray icon when you are focused on the 3DsMax?
Also do you open specific file or option/environement in the 3ds Max?