Search found 9 matches

by EmKa
Thu Apr 18, 2024 2:02 am
Forum: Feedback
Topic: Warranty... how to do
Replies: 1
Views: 113

Re: Warranty... how to do

Hello, we can replace the Keyboard. Please contact Technical Support - https://3dconnexion.com/uk/support-request/login/
by EmKa
Thu Apr 18, 2024 1:53 am
Forum: MacOS Discussion Forum
Topic: How to access Radial menu?
Replies: 1
Views: 57

Re: How to access Radial menu?

See page 10 on the Manual - https://3dconnexion.com/manuals/spacemo ... ise_EN.pdf
You just assigning a radial menu to one of the button.
by EmKa
Thu Apr 18, 2024 1:51 am
Forum: MacOS Discussion Forum
Topic: Matching Setup between Windows and Mac
Replies: 1
Views: 51

Re: Matching Setup between Windows and Mac

Hello, you need to change Spin Clockwise/Counter clockwise settings
by EmKa
Mon Apr 08, 2024 2:47 am
Forum: MacOS Discussion Forum
Topic: MacOS Sonoma 'any application'
Replies: 1
Views: 155

Re: MacOS Sonoma 'any application'

Hi christrotter,
Any application options are used only when there is no specific application listed. It means when you are using f.i. Fusion, you should change options for Fusion. Google chrome also has his set of options to update.
by EmKa
Mon Apr 08, 2024 1:15 am
Forum: Feedback
Topic: Why is the shipment of my order so delayed? Is this normal?
Replies: 2
Views: 234

Re: Why is the shipment of my order so delayed? Is this normal?

Hello,
We are sorry for all inconvenience. Normally shipment take few days. Could you provide us the order number? We will check it with order department and let you about the status of delivery.
by EmKa
Thu Nov 10, 2022 5:10 am
Forum: Windows Discussion Forum
Topic: Omniverse Support
Replies: 1
Views: 1636

Re: Omniverse Support

Thank you Vei.
In that case please contact NVIDIA directly.
They have to join the developers programm and download the SDK - https://3dconnexion.com/uk/software-developer-program/
After that they should contact us to implement the solution together.
by EmKa
Thu Nov 03, 2022 5:36 am
Forum: Windows Discussion Forum
Topic: Can't uninstall 3dxware 10.6.5
Replies: 1
Views: 1656

Re: Can't uninstall 3dxware 10.6.5

Hi,
Please follow those steps:
1. Install driver version 10.6.5
2. Uninstall it
3. Reboot the system
4. Install again the newest version

If you do not have link to the 10.6.5 version please contact our support team.
https://3dconnexion.com/uk/support-request/login/
by EmKa
Thu Nov 03, 2022 5:30 am
Forum: Windows Discussion Forum
Topic: CadMouse Scrolling Issues 2018
Replies: 14
Views: 25167

Re: CadMouse Scrolling Issues 2018

Hello,
Please contact technical support via this form here - https://3dconnexion.com/uk/support-request/login/
We will replace the mouse with wheel issue. Our support team will guide how to do proceed it.