Search found 10 matches

by jwhida
Sun Sep 12, 2021 6:26 pm
Forum: Windows Discussion Forum
Topic: Space Navigator on SketchUp 2020 Zooming problem
Replies: 27
Views: 40649

Re: Space Navigator on SketchUp 2020 Zooming problem

Hi Abdul, I just installed the latest driver, and this problem still persists. In earlier versions things worked wonderfully. The combination of scroll and spacemouse zoom worked harmoniously. You say it is a shortcoming of the driver, obviously something has changed. This really compromises effecti...
by jwhida
Tue Mar 02, 2021 3:18 pm
Forum: Windows Discussion Forum
Topic: Sketchup 2021 space mouse not working?
Replies: 16
Views: 18780

Re: Sketchup 2021 space mouse not working?

Strange thing, if followed the link above, tried to log in three times, but email field kept changing what I typed. now I am locked out too. Im trying to see if there is an update for sketchup 2021 and hoping the issuesthe current driver has have been solved How can i reset my login to https://3dcon...
by jwhida
Mon Mar 01, 2021 7:28 pm
Forum: Windows Discussion Forum
Topic: Space Navigator on SketchUp 2020 Zooming problem
Replies: 27
Views: 40649

Re: Space Navigator on SketchUp 2020 Zooming problem

Here is a link to the video again, sorry I deleted the old file
https://www.dropbox.com/s/ieob8oqy9lngl ... l.mov?dl=0
by jwhida
Mon Mar 01, 2021 7:27 pm
Forum: Windows Discussion Forum
Topic: Space Navigator on SketchUp 2020 Zooming problem
Replies: 27
Views: 40649

Re: Space Navigator on SketchUp 2020 Zooming problem

Hi Jwhida, Thanks for the video, that was really odd! We would need to generate a diagnostic folder to see why this behavior is happening when using both devices in Sketchup. Please create a technical case here https://www.3dconnexion.com/service/technical-support/support-formular.html Will send th...
by jwhida
Mon Mar 01, 2021 7:22 pm
Forum: Windows Discussion Forum
Topic: Space Navigator on SketchUp 2020 Zooming problem
Replies: 27
Views: 40649

Re: Space Navigator on SketchUp 2020 Zooming problem

UtaSH wrote: Mon Dec 14, 2020 8:54 am Try this.
the above link does not work
by jwhida
Mon Mar 01, 2021 7:22 pm
Forum: Windows Discussion Forum
Topic: Space Navigator on SketchUp 2020 Zooming problem
Replies: 27
Views: 40649

Re: Space Navigator on SketchUp 2020 Zooming problem

Hi,
This issue still exists, and is very frustrating.
Has 3Dx abandoned support for Sketchup Pro ?
Please advise if Sketchup is a priority for support or not
sincerely
by jwhida
Tue Apr 28, 2020 7:17 pm
Forum: Windows Discussion Forum
Topic: Space Navigator on SketchUp 2020 Zooming problem
Replies: 27
Views: 40649

Re: Space Navigator on SketchUp 2020 Zooming problem

Hi, No drift or other symptoms when i run the demos (with software version 3DxWare 10.6.5 to 10.6.7) I updated to your latest driver 3DxWare 10.6.7, and there is a marginal improvement in sketchup , but the problem is still there. To be more specific about the problem. In Sketchup the problem arises...
by jwhida
Tue Apr 28, 2020 6:45 pm
Forum: Windows Discussion Forum
Topic: Space Navigator on SketchUp 2020 Zooming problem
Replies: 27
Views: 40649

Re: Space Navigator on SketchUp 2020 Zooming problem

Hi, I just tested with all your demos and there is no drift, etc. going to install new Sketchup plugin now, and report back Hi Jwhida, Did you test the issue and behavior on another applications? or in our Viewer? - Open 3Dconnexion Home - Click on Viewer - Test it If its causing a movement issue th...
by jwhida
Thu Apr 02, 2020 9:23 pm
Forum: Windows Discussion Forum
Topic: Space Navigator on SketchUp 2020 Zooming problem
Replies: 27
Views: 40649

Re: Space Navigator on SketchUp 2020 Zooming problem

Hi, I have the same issue: mouse scroll wheel (zoom) and spacemouse (moving around any direction) fighting each other since 2020 upgrade. I can't see how this is a graphics driver problem. Both movements are very clearly fighting each other. Should I roll back to 2019 driver somehow whilst using ket...