Search found 4 matches

by Kiarian
Mon Mar 19, 2018 10:19 am
Forum: Windows Discussion Forum
Topic: Left mouse button gone haywire. Support are not helping.
Replies: 10
Views: 4074

Re: Left mouse button gone haywire. Support are not helping.

Hi Uta,

Updated to driver version 1.05 for the CAD Mouse. Should all be fine now hopefully. Thanks for the help.

Regards

Kiarian
by Kiarian
Sat Mar 17, 2018 5:04 am
Forum: Windows Discussion Forum
Topic: Left mouse button gone haywire. Support are not helping.
Replies: 10
Views: 4074

Re: Left mouse button gone haywire. Support are not helping.

I'm now getting the same problem again. 3Dconnexion, can you please release an update for the firmware for the CAD Mouse. Currently it's 1.0. The left mouse button keeps double clicking again. This is not a fault of the mouse as it's new. But it's starting to drive me crazy as I use the mouse someti...
by Kiarian
Thu Feb 01, 2018 9:04 am
Forum: Windows Discussion Forum
Topic: Left mouse button gone haywire. Support are not helping.
Replies: 10
Views: 4074

Re: Left mouse button gone haywire. Support are not helping.

Hi, Many thanks for your help. Apologies from my end. Bad timing, as I had just been given the runaround by Adobe on their awful customer support online chat. I didn't realise your colleague simply wanted my address for the RMA process. A rep from 3dconnexion just phoned, spoke to me and was very he...
by Kiarian
Mon Jan 29, 2018 8:35 am
Forum: Windows Discussion Forum
Topic: Left mouse button gone haywire. Support are not helping.
Replies: 10
Views: 4074

Left mouse button gone haywire. Support are not helping.

I submitted a technical report about my CAD Mouse. The left button is missing clicks, adding clicks, just going haywire. I have updated the firmware to v1.5. When I eventually received a reply from 3Dconnexion regarding my technical support, I was just asked one question: 'What is your full address?...