3Dconnexion Forum

by **chrisjk** » Thu Jul 21, 2011 12:22 am

What the topic says. I mainly use it for Sketchup - no joy - can we expect a driver update anytime soon?

by **ngomes** » Thu Jul 21, 2011 10:27 am

It's only SketchUp?

We have a plug-in for a SketchUp (an "extension"). For this to work properly, it needs to be installed after the application is already on the system.

Do you recall if you first installed the 3Dconnexion software and only then SketchUp? If so, try reinstalling the 3D mouse software again.

by **DDDave** » Sat Jul 30, 2011 11:53 am

After upgrading to Lion I re-installed your driver and it worked, but Sketchup would crash after a few minutes of use.

I completely uninstalled Sketchup and re-installed it.

I re-installed your driver.

Same symptoms. Any other ideas?

by **kir-amp** » Thu Aug 25, 2011 5:51 am

Same for me. But in my case SpaceNavigator became useless in whole Alias package. (((

by **crobl** » Fri Aug 26, 2011 8:13 am

Hello guys,

can you please give me some information on your systems:
What exact OS X version and machine are you running on?
What is the version of your 3DxWare for Mac?
To get this information, please open the System Preferences -> 3Dconnexion.
If you've installed the official driver you now go to the Configure drop down (where the application configuration are listed) and select "About 3Dconnexion".
If you happen to have the beta driver from our "Lab's" page, then just open the "Tools" section - you find the version number in the lower left.

In the case of a crash:
Is there a crash report available? Please send it to me!
If you're able to reproduce the crash scenario, please also send me a short description on how to do so.

@kir-amp:
Regarding Alias, are you talking about Maya? Which versions?

Please, let me know as much information as possible!
Just to encourage you: I found no issues with Lion and Sketchup (also Maya).

Regards,

Christian Robl
3Dconnexion

by **joostvdl** » Mon Nov 07, 2011 7:55 am

Same problem here

I Have Mac OSX 10.7.2 (Lion), Google Sketchup 8.0.3161

3DxWare Driver version 10.0.3 (downloaded as 10.0.4 Beta 4... strange...)
Firmware version 4.20

The Sketchup Plugin is version 1.0.0.0

by **divinny** » Mon Apr 30, 2012 8:08 pm

Happen to me as well, have we got the solution/new update?

Thx

by **UtaSH** » Wed May 02, 2012 3:04 am

Hi divinny,

could you please describe exactly what happens? Are you using Sketchup? Which version? And what driver version do you have installed?

3Dconnexion Forum

Mac OS X Lion - Space Navigator no longer works

Mac OS X Lion - Space Navigator no longer works

Same problem -- proposed fix fails

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