I've searched for answers on this forum, and tried them all, to no avail. Installing clean, admin privileges, install max again etc etc. Have spoken to the support guys a lot, and nothing was working at all. Im running win7pro sp1 64bit, max 2013 64bit, with a new wireless and a spaceexplorer pro, usb. they work in everything exept max!
Eventually i installed older drivers from this package "3DxSoftware64_v3-17-6_r1586.exe" and it does support the wireless device [battery levels etc], and they do work in MAX 2013!
yay
So i talked to support, and uninstalled the r1586 package. and tried the following.
I first installed "3DxWare64SPP_v10-0-17_r1638" as a custom install, but unticked the max plugin.
then unzipped "3DxSoftware64_v3-17-6_r1586.exe" with 7zip, and unzipped it again, browse to the
<\3DxSoftware64_v3-17-6_r1586\3DxSoftware64\components64\3DxStudio\3DxStudio64.msi installer, and install it [3DxStudio64.msi].
this means you have the latest drivers, with the max plugins from the older packaged installer.
Well now everything works across the board, including max, chrome, autocad etc. happy days!
I can only assume there wrong when they say that the new max plugin is the same as the older one, i think they have probably borked something at some point.
Well thats my fix, hope it works for someone else, as i was afraid that i just bought a brick, not a shiny new timesaver!
Regards, Steve