3DxVirtualLCD and 3DxNumpad Unhandled Exception everytime.

[smakkyoface]

Help.

Everytime I start up the 3DxWare64, I get these 2 errors.

xzczxc.PNG (64.57 KiB) Viewed 15584 times

sdfsdf.PNG (53.31 KiB) Viewed 15584 times

I've tried uninstalling and reinstalling the latest drivers, still to no avail.
I would add my dxdiag.txt but thats not allowed so here's all my system info:

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System Information
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Time of this report: 8/18/2013, 16:07:20
Machine name: I7-950
Operating System: Windows 8 Pro 64-bit (6.2, Build 9200) (9200.win8_gdr.130531-1504)
Language: English (Regional Setting: English)
System Manufacturer: OEM
System Model: OEM
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: Intel(R) Core(TM) i7 CPU 930 @ 2.80GHz (8 CPUs), ~4.0GHz
Memory: 24576MB RAM
Available OS Memory: 24568MB RAM
Page File: 2752MB used, 46391MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.02.9200.16384 64bit Unicode

[Barbara]

Hello smakkyoface -

The 3DxNumPad Unhandled Exception error is caused by data corruption in the "user.config" file of 3DxNumPad.exe.

To correct the problem, stop the driver then delete the folder [ or folders] inside the 3DxNumPad folder that contains the "user.config" files. [Start, All Programs, 3Dconnexion, Driver, Start Driver - Stop Driver]

The folder is located at: "C:\Users\<user name>\AppData\Local\3Dconnexion\3DxNumPad.exe_Url..."

Restart the driver and a new "user.config" file will be created.

3DxVirtualLCD.exe depends on the availability of the Microsoft .NET Framework 2.0 or newer.

You can check if the "Microsoft .NET Framework" option is enabled in the "Windows Features" panel. This panel is opened by clicking on "Turn Windows features on or off" on the left pane of the "Programs and Features" panel (Start > Control Panel > Programs > Programs and Features).
---------------
Barbara

[svsbrad]

I get the same messages. When I follow your instructions to correct the problem, [Start, All Programs, 3Dconnexion, Driver, Start Driver - Stop Driver] I get to 3DConnection, but no Driver start or Driver stop. Any suggestions? I am running Windows 7.

[Fred]

Make sure you have the current driver installed 3.17.6
If you donot see a driver folder you're running an old driver, or you donot have the 3dx driver installed.

[svsbrad]

I am running the latest 3dxWare64. I just check for an update, but I have the latest version.

[Fred]

Are you actually getting:
3DxVirtualLCD and or 3DxNumpad Unhandled Exception error or a diffent error?
Are you using the Standard driver 3.17.6 or the Beta 3-10-16?

You may have to do a Clean install.
http://www.3dconnexion.com/faq/28

The start and stop driver should appear in the driver folder will appear when using the standard driver.
If your using the Beta driver its set to be run differently and doesnt include a start stop its alway running like a mouse driver.

[svsbrad]

I am using the Beta 3DxWare64SPP_v10-0-16_r1544.exe Software and I get the 3DxVirtualLCD Unhandled Exception error.

[Fred]

C:\Users\<user name>\AppData\Local\3Dconnexion\3DxVirtualLCD.exe...
Open the folder3dxvirtual folder
Open the 1.0.10.0 file
Delete the user.config
Close then restart the computer (Since your running the Beta, the driver launches differently than the 3.7.16 driver.)
If this doesnt work you'l have to wait for a programmer to respond they handle the Beta driver.