Hi,
I tried to connect the SpaceMouse Wireless in Ubuntu 18.04, but when I input "sudo /etc/3DxWare/daemon/3dxsrv -d usb" command, the terminal shows "Error: Could not open USB port or no supported device found! Exiting!".
When I input command "dmesg | grep usb", the log is following:
[ 1.914878] usb 2-4: new full-speed USB device number 4 using xhci_hcd
[ 2.072095] usb 2-4: New USB device found, idVendor=256f, idProduct=c652, bcdDevice= 1.02
[ 2.072098] usb 2-4: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[ 2.072100] usb 2-4: Product: 3Dconnexion Universal Receiver
[ 2.072101] usb 2-4: Manufacturer: 3Dconnexion
When I input command "lsusb", the 3d mouse is occupying usb 2-4:
Bus 002 Device 004: ID 256f:c652
Also, the log created by command "sudo /etc/3DxWare/daemon/3dxsrv -d usb -debug -E" shows:
3DxWareUNIX V1.8.0 ID 10505 log file
Process ID: 2579
Time: 2022-04-02 14:12:04
Machineinfo 1: Systemname=Linux, Nodename=k-laptop, Release=5.4.0-107-generic
Machineinfo 2: Version=#121~18.04.1-Ubuntu SMP Thu Mar 24 17:21:33 UTC 2022, Machine=x86_64
Runlevel-Info: 运行级别 5 2022-04-02 14:07 //the Chinese word means Runlevel
-----------------------------------
[2022-04-02 14:12:04] uddev.c, 1060: UdDevInit() 0x1d22260
[2022-04-02 14:12:04] 3dxsrv.c,806: displayname = :0
[2022-04-02 14:12:04] auth.c :: authGetUser(), FOUND: user = k, id = , line = :0, pid = 1407, host = :0, type = 7
[2022-04-02 14:12:04] auth.c :: authGetUser(), FOUND: user home = "/home/k"
[2022-04-02 14:12:04] 3dxsrv.c :: startupCommandLine(), authGetUser(), user=k
[2022-04-02 14:12:04] Error: Could not open USB port or no supported device found! Exiting!
For this case, what shall I do to connect the SpaceMouse?
Problem: Could not open USB port or no supported device found
Moderator: Moderators
-
- Posts: 1
- Joined: Fri Apr 01, 2022 8:40 pm
-
- Posts: 2
- Joined: Thu Apr 07, 2022 5:34 pm
Re: Problem: Could not open USB port or no supported device found
Hey,
I just bought a Spacemouse Compact and have the same problem.
After checking around, I discovered that my model wasn't supported on Linux.
I saw that the Spacemouse Pro was, and saw a wireless version second hand that I was planning to buy but I discovered that only the wired one has Linux support.
No idea why.
You can check that on this page:
https://3dconnexion.com/uk/supported-operating-systems/
I'm a bit disappointed by the Linux compatibility of those product.
I'm sad to have spend so much money for something that I can't use.
I just bought a Spacemouse Compact and have the same problem.
After checking around, I discovered that my model wasn't supported on Linux.
I saw that the Spacemouse Pro was, and saw a wireless version second hand that I was planning to buy but I discovered that only the wired one has Linux support.
No idea why.
You can check that on this page:
https://3dconnexion.com/uk/supported-operating-systems/
I'm a bit disappointed by the Linux compatibility of those product.
I'm sad to have spend so much money for something that I can't use.
Re: Problem: Could not open USB port or no supported device found
Unfortunately the SpaceMouse Wireless with the Universal Receiver and the SpaceMouse Compact are not supported by our Linux driver (which is from 2014
). See here.
![Sad :(](./images/smilies/icon_sad.gif)
Uta
3Dconnexion
3Dconnexion