waxagass wrote:I am having the same problem.
It appears to be a device issue, not a software issue. With software installed, the device comes up as "device not recognized" or "unable to install drivers" upon plugging it into the computer (I have tried both the current and beta drivers on both my laptop and workstation - both Windows 7 x64).
If I have it plugged in before powering the computer on, the light will remain on. If I plug it in while the computer on, nine times out of ten it will not light up.
Under 3DConnexion Properties, "Your 3d Mouse:" states "No Device."
I've tried every USB port on my laptop and workstation, including through the USB hub on my monitor.
Is there any possibility of this being something other than a hardware issue?
maxx.schob wrote:Same for me !
I'm running Windows 7 64-bit.
I tried to reinstall the driver for my SPACE NAVIGATOR from your website several times but i cannot get it to work properly.
I also tried to unplug the usb cable and in 4 out of 5 times i get the following error message : "device not recognized".
I hope we can fix this problem.
Thank you !
When a SpaceNavigator is working then stops unexpectedly, you can usually restart it this way :
Unplug the SpaceNavigator
Hold button #1 and button #2 down on the SpaceNavigator
While holding the buttons, plug in the device
wait about 15 seconds release the 2 buttons
then start the driver.
[Start, All Programs, 3Dconnexion, Driver, Start Driver]
If this does not work initially, try rebooting the system then do the 2–button restart again – sometimes the second try will reset the device.
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