Not working in any programs

Questions and answers about 3Dconnexion devices on Windows.

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ddschneider1972
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Joined: Thu Apr 03, 2014 8:50 am

Not working in any programs

Post by ddschneider1972 »

I have this happen way too often. the wireless Spacemouse just stops working. It only works in the 3DConnection programs, the Trainer, the chicken, Cube, etc. The properties box says the name of the correct program, SketchUp, Infraworks, etc. but will not do anything. I've started & stopped the driver, have the most up to date driver, etc. This is a Windows 10 machine. It worked fine the other day. yesterday it stopped today nothing.
UtaSH
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Re: Not working in any programs

Post by UtaSH »

Hello ddschneider72,

is there any special action (like locking the screens or ...) that you do before it stops working?

Once it stops working in SketchUp does it then still work in the 3Dconnexion viewer?

Is there a special time frame after which that issue starts?

Does the same happen is you use the device connected with the cable?

Have you tried if the situation improves is you pair the receiver again with the device?
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