3Dconnexion Forum

Thanks for the procedure listed. I was notified of your post this evening. My original post wasn't visible due to moderator requirements immediately and after a few days I gave up waiting for this to happen - I never received a reply from Support to the ticket I'd raised either, so I started working...

I am running Windows 10 Pro 64 v 1709 OS build 16299.192. I attempted to install the 10.5.4 driver package and it informed me that I had to uninstall the existing (working) version, which I did using Programs and Features. On attempting to install the new driver, I encountered an Error 1001 (which I...